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For Companies At a Glance
- Tasks: Transform customer relationships into success stories and drive client growth.
- Company: Join a dynamic, growth-focused company with a vibrant culture.
- Benefits: Up to £32,000 salary, bonuses, flexible hours, and 21 days holiday.
- Why this job: Make a real impact on customer satisfaction and retention while advancing your career.
- Qualifications: Customer-focused mindset and natural sales skills are essential.
- Other info: Inclusive environment with excellent progression opportunities.
The predicted salary is between 24000 - 32000 £ per year.
Overview
Account Manager. Office based – Stansted. 09:00-17:00, Flexible with start & finish. UP TO £32,000 OTE £60,000. PLUS.. Annual/ Quarterly Bonus AND Personal Bonus. This is a fantastic opportunity to work with an incredible growth focused and hugely successful business who we are very proud to partner with, as they expand their sales team. One definitely not to be missed! If you are customer focused, natural sales mindset, want to go above & beyond, bring new ideas to the table, this is the job for you.. keep reading.
Benefits: 21 days plus bank holiday (increase with long service), Employee recognition rewards, Amazing company events, Free parking, Closed at Christmas, Quarterly Bonus, Annual Bonus, Personal commission/ Bonus, Progression opportunities.
About the Role
Are you ready to transform customer relationships into success stories? As our Customer Engagement Executive, you\’ll play a pivotal role in turning lower-spending clients into loyal partners, driving their growth and elevating their experience with us. This isn\’t just another support position; it\’s an exciting opportunity to blend relationship building, commercial strategy, and internal collaboration. You\’ll ensure our customers feel valued, supported, and empowered to grow alongside us. From proactive check-ins to seamless contract renewals, you\’ll be instrumental in delivering a frictionless customer experience that fosters trust and long-term success.
What You\’ll Do
- Nurture a portfolio of clients, unlocking their growth potential.
- Identify cross-sell and up-sell opportunities, collaborating with the sales team for tailored proposals.
- Monitor upcoming renewals and lead proactive engagement to secure continuity.
- Warm calls to new business.
- Collaborate with sales and finance to create compelling, value-driven renewal packages.
- Be the main point of contact for your accounts, and connect customers to the right expert.
- Represent the voice of the customer in internal discussions.
- Track key account metrics and share insights with leadership to shape strategy.
- Partner with internal teams to enhance customer satisfaction based on direct feedback.
This Role Suits Someone Who
- Loves building relationships and watching them flourish.
- Enjoys turning service into strategic outcomes.
- Aims to make a significant impact on customer retention and satisfaction.
Ready to take your career to the next level? Join our client\’s team as a Customer Engagement Executive and help redefine customer partnerships in a market-leading, award-winning company. If you\’re enthusiastic about solving customer problems and spotting commercial opportunities, we want to hear from you!
Company & Applicant Guidance
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Info
- Job Title: Account Manager
- Company: [Client]
- Location: Stansted
- Posted: Sep 29th 2025
- Closes: Oct 30th 2025
- Sector: Contract
- Contract: Permanent
- Hours: Full Time
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Account Manager employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and crafting your own success stories. Think about how you've turned challenges into opportunities in past roles – this will showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your customer-focused experience and any sales achievements that show you can drive growth. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about building relationships and how you plan to turn clients into loyal partners. Keep it engaging and personal, so we can get a feel for your personality.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to nurture client relationships and drive sales. Numbers speak volumes, so if you've hit targets or improved customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy to do!
How to prepare for a job interview at Adecco
✨Know Your Clients
Before the interview, research the company’s client base and understand their needs. Be ready to discuss how you can nurture these relationships and turn them into success stories. This shows your genuine interest in the role and your proactive approach.
✨Showcase Your Sales Mindset
Prepare examples of how you've identified cross-sell and up-sell opportunities in previous roles. Highlight your ability to collaborate with sales teams to create tailored proposals. This will demonstrate your natural sales mindset and your readiness to contribute to the company's growth.
✨Emphasise Customer Engagement
Be prepared to talk about your strategies for enhancing customer satisfaction. Share specific instances where you’ve turned lower-spending clients into loyal partners. This aligns perfectly with the role's focus on transforming customer relationships.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company’s future and its customer engagement strategies. This not only demonstrates your enthusiasm but also gives you a chance to assess if the company is the right fit for you.