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- Tasks: Be the voice of North Wales Police, handling diverse calls and providing crucial support.
- Company: Join North Wales Police, a dedicated force committed to community safety and support.
- Benefits: Enjoy a rewarding career with training, teamwork, and the chance to make a real impact.
- Why this job: Make a difference every day while gaining valuable skills in a dynamic environment.
- Qualifications: No specific experience needed; just a passion for helping others and strong communication skills.
- Other info: Flexible shifts available, perfect for students looking to balance work and studies.
The predicted salary is between 30000 - 42000 £ per year.
Are you ready to make a difference? We are looking for enthusiastic and dedicated individuals to join our team as Communications Operators in Bodelwyddan, St Asaph! This is an exciting opportunity to be at the heart of our police operations, ensuring that our communities are safe and secure. Why You Should Apply: Be Part of Something Bigger: Play a crucial role in supporting law enforcement and public safety. Competitive Pay: Enjoy an hourly rate of £18.53. Flexible Shifts: Full-time hours available in a vibrant team environment, shifts will be 4 on 4 off. Contract Length: Temporary positions available from September 15, 2025, to December 31, 2026.About the Role: As a Communications Operator, you will be responsible for: Managing incoming calls from the public and responding efficiently to emergencies. Dispatching police units and coordinating resources to ensure effective operations. Maintaining clear and accurate records of incidents and communications. Working collaboratively with a diverse team to provide outstanding support to our officers on the ground.Who We\’re Looking For: We want individuals who are: Excellent Communicators: You thrive in fast-paced environments and can convey information clearly and effectively. Detail-Oriented: Your attention to detail ensures that nothing slips through the cracks. Team Players: You work well with others and contribute positively to a collaborative atmosphere. Quick Thinkers: You can make decisions swiftly and confidently under pressure. Welsh Speaking Any successful candidate will have to undergo police vetting Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser
999 Call Handlers employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 999 Call Handlers
✨Tip Number 1
Familiarize yourself with the types of calls that a Communications Operator handles. Understanding the variety of situations, from emergencies to non-emergency inquiries, will help you demonstrate your readiness for the role.
✨Tip Number 2
Practice your communication skills! Being able to convey information clearly and effectively is crucial in this role. Consider role-playing scenarios where you have to manage expectations and provide reassurance to callers.
✨Tip Number 3
Research the North Wales Police and their values. Showing that you align with their mission and understand their community engagement efforts can set you apart during the selection process.
✨Tip Number 4
Network with current or former Communications Operators if possible. They can provide insights into the day-to-day responsibilities and challenges of the role, which can be invaluable during interviews.
We think you need these skills to ace 999 Call Handlers
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the North Wales Police Communications Operator. Understand the key responsibilities and skills required, such as managing expectations and providing advice.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous experience in communication, crisis management, or working with emergency services.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your ability to make a difference. Mention specific examples of how you have handled similar situations in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adecco
✨Understand the Role
Make sure you have a clear understanding of what a Communications Operator does. Familiarize yourself with the types of calls you might handle, from emergencies to non-emergency advice. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As a 999 Call Handler, effective communication is key. Prepare examples of how you've successfully communicated in high-pressure situations or resolved conflicts. This will highlight your ability to manage expectations and provide reassurance to callers.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss scenarios where you've had to think on your feet. The role requires quick decision-making and the ability to assess risk. Share specific instances where you identified a problem and took action to resolve it.
✨Emphasize Teamwork and Collaboration
You will be working closely with other emergency services and agencies. Highlight your experience in teamwork and collaboration, and be prepared to discuss how you can support and coordinate with others effectively.
