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- Tasks: Shape and optimise customer journeys in a major Murex Migration Programme.
- Company: Join a leading financial services firm driving innovation in capital markets.
- Benefits: Enjoy flexible working with 2 days on-site and competitive rates via Umbrella.
- Why this job: Be part of a dynamic team improving user experiences in an agile environment.
- Qualifications: Experience in financial services and Murex, with strong analytical skills required.
- Other info: Contract runs until 2027, offering long-term project involvement.
The predicted salary is between 60000 - 84000 £ per year.
Job Opportunity: Murex Business Analyst – Customer Journey Manager (CJM)
Location: London, 2 days per week on site required
Contract: 12 months (project running until 2027)
Rate: Via Umbrella
Are you an experienced Business Analyst with a strong background in financial services and Murex? We are seeking a skilled Customer Journey Manager (CJM) to join a major Murex Migration Programme, playing a key role in shaping and optimising end-to-end customer experiences.
Role Overview:
As a CJM, you will partner closely with the Product Owner and cross-functional teams including Product, Finance, Risk, Markets Operations, and Engineering to ensure the customer journey is well understood, accurately designed, and continuously improved. Your insights will help drive prioritisation, design choices, and integration across functions, focusing on both internal and external user experiences within an agile framework.
Key Responsibilities:
- Understand, measure, and orchestrate customer journeys related to Murex product development
- Collaborate across multiple teams to ensure journey effectiveness and user experience alignment
- Support agile delivery by writing and refining user stories, documenting requirements, and engaging in design authority discussions
- Assist with journey improvements by analysing functional challenges and integrating feedback
Essential Skills & Experience:
- Proven experience in financial services as a CJM or Business Analyst working with senior stakeholders
- Strong background working with Murex in a business analyst capacity
- Solid knowledge of capital markets, treasury products, and large-scale multi-year implementations
- Hands-on experience with agile methodologies and tools such as Jira
- Ability to clearly document and clarify requirements and support design decisions
Desirable:
- Experience migrating desks/products onto Murex using MXpress methodology
- In-depth knowledge of Interest Rate Swaps and/or Money Market products
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Murex Money Markets Business Analyst employer: Adecco UK
Contact Detail:
Adecco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Murex Money Markets Business Analyst
✨Tip Number 1
Network with professionals in the financial services sector, especially those who have experience with Murex. Attend industry events or webinars to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends and updates in Murex and agile methodologies. This will not only enhance your knowledge but also demonstrate your commitment to staying current in the field during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved customer journeys in previous roles. Highlight your analytical skills and ability to collaborate with cross-functional teams to showcase your fit for the CJM position.
✨Tip Number 4
Research StudySmarter and our values to align your approach with what we stand for. Understanding our mission can help you tailor your conversations and show how you can contribute to our goals.
We think you need these skills to ace Murex Money Markets Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Business Analyst, particularly in financial services and with Murex. Emphasise any relevant projects or roles that showcase your skills in customer journey management and agile methodologies.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Murex Money Markets Business Analyst role. Discuss your understanding of customer journeys and how your background aligns with the responsibilities outlined in the job description.
Highlight Relevant Skills: Clearly outline your experience with Murex, capital markets, and treasury products. Mention any specific tools you’ve used, like Jira, and provide examples of how you've successfully collaborated with cross-functional teams.
Showcase Agile Experience: Since the role involves working within an agile framework, detail your hands-on experience with agile methodologies. Include examples of how you've contributed to user stories, documented requirements, and engaged in design discussions.
How to prepare for a job interview at Adecco UK
✨Showcase Your Murex Expertise
Make sure to highlight your experience with Murex during the interview. Be prepared to discuss specific projects where you utilised Murex, particularly in relation to customer journey management and how it impacted user experiences.
✨Understand the Customer Journey
Demonstrate a clear understanding of customer journeys in financial services. Prepare examples of how you've measured and improved customer experiences in previous roles, especially in relation to Murex product development.
✨Collaborate Effectively
Since the role involves working closely with cross-functional teams, be ready to discuss your collaboration skills. Share instances where you successfully partnered with different departments to achieve a common goal, particularly in an agile environment.
✨Prepare for Agile Methodology Questions
Familiarise yourself with agile methodologies and tools like Jira, as these are crucial for the role. Be prepared to explain how you've applied agile principles in your past work and how they can benefit the Murex Migration Programme.
