At a Glance
- Tasks: Coordinate jobs, schedule technicians, and manage customer enquiries in a busy service department.
- Company: Established logistics business in the motor trade industry with a supportive environment.
- Benefits: Competitive pay of £13.85 per hour, full-time hours, and potential for permanent employment.
- Other info: Immediate start available with excellent career development opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills while making a real impact.
- Qualifications: Experience in service administration and strong communication skills required.
The predicted salary is between 13.85 - 13.85 £ per hour.
Salary: £13.85 per hour
Temporary Contract (6-12 Months) | Potential Permanent Opportunity
Hours: Monday - Friday | 8:00am - 4:30pm
Are you an organised and customer-focused administrator looking for your next opportunity? Our client, a well-established logistics business within the motor trade industry, is seeking a proactive Service Administrator to join their busy team in Wishaw. This is an excellent opportunity for someone with service administration or warranty administration experience who is looking to develop their career within a supportive and professional environment.
As the first point of contact for customers, you will play a key role in delivering excellent customer service while supporting the efficient operation of the Service Department. You will be responsible for:
- Coordinating jobs
- Scheduling technicians
- Managing customer enquiries
- Ensuring all administration is completed accurately and efficiently
Key responsibilities include:
- Acting as the first point of contact for customers via telephone and email
- Providing outstanding customer service and maintaining strong customer relationships
- Planning and scheduling repair jobs for technicians
- Raising purchase orders and processing timesheets
- Updating Excel reports and departmental trackers
- Managing service-related documentation and records
- Supporting the wider Service Department with general administrative duties
Requirements:
- Previous experience in a Service Administrator, Service Advisor or Warranty Administrator role
- Excellent communication and customer service skills
- Proficiency in Microsoft Office, including Outlook, Excel and Teams
- Experience using SharePoint and OneDrive
- Knowledge of Movex and SAP would be advantageous, although not essential
Competitive pay rate of £13.85 per hour. Full-time hours, Monday to Friday. Immediate start available. 6-12 month temporary contract with potential opportunity for permanent employment.
If you have a background in service administration and are passionate about delivering exceptional customer service, this could be the perfect opportunity for you.
Service Admin and Advisor (Permanent) in Netherton employer: Adecco UK LTD
Join a well-established logistics business in Wishaw as a Service Administrator, where you will thrive in a supportive and professional environment. With competitive pay, full-time hours, and the potential for permanent employment, this role offers a unique opportunity to develop your career while delivering exceptional customer service in a fast-paced setting. Enjoy being part of a proactive team that values your contributions and fosters employee growth.
StudySmarter Expert Advice🤫
We think this is how you could land Service Admin and Advisor (Permanent) in Netherton
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Service Admin and Advisor (Permanent) in Netherton
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Service Admin and Advisor (Permanent) in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Adecco UK LTD. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Adecco UK LTD
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Adecco UK LTD and demonstrate your readiness to engage with their systems right away.
