At a Glance
- Tasks: Coordinate customer enquiries and ensure smooth order delivery from start to finish.
- Company: Join a dynamic team in a fast-paced environment focused on customer service.
- Benefits: Competitive salary, ongoing training, career progression, and a supportive team.
- Other info: Great opportunity for growth in a collaborative and organised setting.
- Why this job: Enhance your customer relationship skills while making a real impact.
- Qualifications: Experience in customer service or account management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for an organised and commercially minded individual to join a busy and growing team in a fast-paced coordination role. This position is ideal for someone who enjoys customer service, building strong working relationships, and ensuring orders are delivered efficiently from enquiry through to completion. Working closely with customers and suppliers, you'll play a key role in all coordinating requirements.
Key Responsibilities
- Manage enquiries and requests from customer accounts.
- Process orders and quotations.
- Build and maintain strong relationships with customers.
- Liaise with multiple stakeholders to ensure deadlines and service expectations are met.
- Monitor ongoing projects on an adhoc basis.
- Resolve issues efficiently and escalate where appropriate.
- Support account performance through accurate reporting and administration.
- Identify opportunities to enhance customer experience.
- Ensure all records and systems are maintained accurately.
About You
- Experience in sales support, account coordination, administration or customer account management.
- Strong communication and relationship-building skills.
- Excellent organisational and time-management abilities.
- Confidence managing multiple priorities and deadlines.
- A proactive and solutions-focused approach.
- Good commercial awareness and attention to detail.
- Strong IT skills, including Microsoft Office.
What’s on Offer
- Competitive salary package.
- Ongoing training and development.
- Structured career progression opportunities.
- Supportive and collaborative team environment.
- Comprehensive benefits package.
If you’re looking for a varied coordination role where you can develop your commercial and customer relationship skills, we’d love to hear from you.
Customer Service Coordinator in Glasgow employer: Adecco UK LTD
Join a well-established logistics business in Wishaw as a Service Administrator, where you will thrive in a supportive and professional environment. With competitive pay, full-time hours, and the potential for permanent employment, this role offers a unique opportunity to develop your career while delivering exceptional customer service in a fast-paced setting. Enjoy being part of a proactive team that values your contributions and fosters employee growth.
