At a Glance
- Tasks: Support customers through their investment journey with administration and phone interactions.
- Company: Join a friendly and professional team in a leading financial services environment.
- Benefits: Earn £13.85 per hour, enjoy weekly pay, and work Monday to Friday.
- Other info: Immediate start available with full training provided in Belfast City Centre.
- Why this job: Gain valuable experience while helping customers achieve their investment goals.
- Qualifications: Previous admin experience, strong attention to detail, and excellent communication skills.
The predicted salary is between 13.85 - 13.85 £ per hour.
Location: Belfast City Centre
Pay rate: £13.85 per hour (35 hours per week)
Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week)
Minimum 3-Month Temporary Contract
Immediate Start Available
Are you an experienced Administrator with a background in Financial Services or customer service? Do you have excellent attention to detail and enjoy helping customers? If so, we have an exciting temporary opportunity to join a busy and supportive Investment Team in Belfast City Centre.
As an Investment Team Processor, you will play a key role in supporting customers throughout their investment journey. This is a varied role, with approximately 50% of your time spent on administration duties and 50% speaking with customers over the phone. Full training and support will be provided, allowing you to confidently deliver an excellent customer experience from day one.
Key Responsibilities
- Accurately process new business applications and supporting documentation.
- Contact customers by phone to assist them through the investment application process.
- Ensure customer information is recorded accurately and efficiently.
- Handle customer enquiries in a professional and friendly manner.
- Take ownership of customer applications from start to finish.
- Ensure all work is completed in line with company procedures and compliance standards.
- Maintain high levels of accuracy while working to deadlines and service level agreements.
- Deliver an exceptional customer experience throughout every interaction.
What We're Looking For
- Previous administration experience, ideally within Financial Services, banking, insurance, pensions, investments, or another regulated environment.
- Excellent customer service and communication skills.
- Strong attention to detail and accuracy.
- Confident using Microsoft Office and other internal systems.
- Good organisational skills and the ability to manage competing priorities.
- Ability to work effectively under pressure while maintaining quality and accuracy.
- GCSE (or equivalent) English and Maths at Grade C/Level 4 or above.
- Good numerical ability and confidence carrying out basic calculations.
What's in It for You?
- £13.85 per hour
- Weekly pay
- Immediate start available
- Minimum 3-month temporary assignment, with the potential for extension
- Monday to Friday working pattern with no weekend work
- Belfast City Centre location with excellent transport links
- Full training and induction provided
- Opportunity to gain valuable experience within a leading financial services environment
- Friendly, supportive, and professional team
If you're looking for an immediate start and have the skills and experience required, we'd love to hear from you. Apply today or contact Adecco Recruitment for more information.
Please note that you must have a valid right to work in Northern Ireland, as sponsorship is not available for this position.
Investment Team Processor in Belfast employer: Adecco UK Limited
At Adecco, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and individual contributions. Our employees benefit from competitive pay rates, flexible shift patterns, and opportunities for professional growth within a dynamic warehouse environment in Warrenpoint. Join us to be part of a company that prioritises safety, accuracy, and employee well-being, making every day at work meaningful and rewarding.
