Job Title: Telecare Officer
Location: Newham
Rate: £18.92
Term: Temp ongoing
MUST DRIVE and have a full clean licence (vehicle provided)
Day shift but must be flexible to cover other shifts
Are you passionate about making a difference in the lives of vulnerable adults? Do you thrive in fast-paced environments and have a knack for problem-solving? If so, we have an exciting opportunity for you in East Ham!
About the Role
As a Telecare Officer, you will be at the forefront of providing a high-quality 24/7 alarm monitoring and response service. Your mission? To offer assistance and reassurance to our clients while ensuring their independence and safety.
Key Responsibilities
- Monitor emergency alarms and respond promptly to clients needs.
- Conduct emergency visits using a council vehicle-must hold a valid driving license.
- Install and test Telecare equipment, including keysafes.
- Collaborate closely with partnering agencies to support older, disabled, and vulnerable residents.
- Visit sheltered schemes as required, ensuring the highest standards of service.
- Handle emergencies such as lockouts or no responses with professionalism and care.
What We're Looking For
- Proven experience in a call centre environment.
- A strong background in supporting vulnerable adults.
- A caring attitude and respect for the diverse nature of our clients and partners.
- Flexibility in shift patterns, including weekends.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Telecare Officer employer: Adecco Portugal
Join a leading organisation in the banking sector as a Product Owner, where you will play a pivotal role in enhancing customer journeys through innovative automation and AI solutions. With a strong commitment to employee growth, our inclusive work culture fosters collaboration across diverse teams, ensuring that your contributions are valued and impactful. Located in the vibrant areas of Bristol Harbourside or Edinburgh, we offer a competitive remuneration package and the flexibility of hybrid working, making this an excellent opportunity for those seeking meaningful and rewarding employment.
