Job Role: Customer Service & Logistics Coordinator
Salary: 26,000 rising to 27,281 on completion of training
Hours: Monday to Friday 37.5 hours per week
Our client, an established business who manufacture and distribute specialist products, is seeking a dynamic and enthusiastic Customer Service & Logistics Coordinator to join their team on a permanent basis. Based in North Sheffield, this is an exciting and varied role combining customer service, order processing, stock control and dispatch coordination within a busy supply chain environment.
This is a great opportunity for individuals who thrive in a fast-paced environment and have a passion for delivering exceptional customer service. Previous experience in a customer service role in a logistics setting is preferred.
Key Responsibilities:
- Ensure the accurate receipt, storage, and despatch of all finished products to customers using Microsoft Dynamics AXE, ensuring timely and accurate shipment of products.
- Pick, pack, label, and despatch stock while adhering to stock rotation procedures.
- Deal with telephone and email enquiries from both external and internal clients
- Receive, check, and efficiently put away products as required.
- Assist in the loading and unloading of vehicles as needed.
- Drive key performance indicators to achieve departmental targets, including health and safety, quality, service, and cost efficiency.
- Process and record returns and rework as necessary.
- Conduct scheduled cycle-counting and related system inventory activities as directed.
- Maintain a clean and tidy Customer Service area in line with Good Manufacturing Practice and Health & Safety guidelines.
Person Specification:
- Strong IT Literacy, experience using Microsoft Dynamics AXE advantageous
- Competence in manual handling for packaging and despatching products.
- Adaptable, enthusiastic, and able to work both independently and as part of a team.
- Excellent telephone and face to face communication skills to engage confidently with internal and external stakeholders.
Benefits Include:
- 27 days holiday + bank holidays
- Early finish Friday at 3:45pm
- Westfield Health Cash Plan Membership (Level 5)
This is an excellent opportunity to join a supportive, collaborative team in a varied and exciting role!
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Customer Service and Logistics Coordinator in Sheffield employer: Adecco Portugal
Join a leading organisation in the banking sector as a Product Owner, where you will play a pivotal role in enhancing customer journeys through innovative automation and AI solutions. With a strong commitment to employee growth, our inclusive work culture fosters collaboration across diverse teams, ensuring that your contributions are valued and impactful. Located in the vibrant areas of Bristol Harbourside or Edinburgh, we offer a competitive remuneration package and the flexibility of hybrid working, making this an excellent opportunity for those seeking meaningful and rewarding employment.
