Local Authority in Ealing is seeking a Head of Housing Resident Experience to lead teams delivering a customer-centred housing service. You will drive improvements in the resident journey, ensure timely handling of complaints, and monitor performance metrics.
This role focuses on engaging residents, developing innovative strategies to enhance experience, and ensuring compliance with governance standards while supporting service delivery and tenant satisfaction.
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Resident Experience Director (Customer‑Centric Housing) employer: Adecco Portugal
Join a leading organisation in the banking sector as a Product Owner, where you will play a pivotal role in enhancing customer journeys through innovative automation and AI solutions. With a strong commitment to employee growth, our inclusive work culture fosters collaboration across diverse teams, ensuring that your contributions are valued and impactful. Located in the vibrant areas of Bristol Harbourside or Edinburgh, we offer a competitive remuneration package and the flexibility of hybrid working, making this an excellent opportunity for those seeking meaningful and rewarding employment.
