Service and Maintenance Coordinator
Location: Northwich CW8
Working Schedule: Monday to Friday, 8am - 5pm (Fully office based)
Rate of pay: £13.50ph
Contract type: Temp to perm opportunity
Adecco are looking for a highly organised and customer-focused Service Coordinator to join our client's team based in Northwich.
You will play a key role in coordinating engineers, scheduling customer visits, managing service documentation, and ensuring repairs and maintenance activities are completed efficiently. As the main point of contact for customers, you'll help deliver an excellent service experience from initial booking through to completion.
This is a temporary to permanent opportunity for the successful candidate.
Key Responsibilities
- Plan and schedule service and maintenance visits for customers
- Act as the main point of contact for customers regarding visit dates, progress, and updates
- Process and manage engineer documentation, ensuring accuracy and compliance
- Provide quotations and service reports where required
- Coordinate repairs, parts, and follow-up work efficiently
- Maintain accurate records within internal systems and CRM
- Work closely with engineering and service teams to ensure smooth operations
Desired experience
- Fully capable using Microsoft Office, ideally knowledge of Job Logic or a similar CRM but not critical
- Experience with planning and forecasting jobs and site liaison
- Excellent customer service
- At least a basic sales background with commercial awareness
- Confident working individually and also part of a close office team
Why Adecco
- Annual leave entitlement
- Perks at work - discount vouchers and points to spend
- Support program with 24/7 helpline
- Eye care vouchers
- Competitive pension scheme
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Service and Maintenance Coordinator in Northwich employer: Adecco Portugal
Join a leading organisation in the banking sector as a Product Owner, where you will play a pivotal role in enhancing customer journeys through innovative automation and AI solutions. With a strong commitment to employee growth, our inclusive work culture fosters collaboration across diverse teams, ensuring that your contributions are valued and impactful. Located in the vibrant areas of Bristol Harbourside or Edinburgh, we offer a competitive remuneration package and the flexibility of hybrid working, making this an excellent opportunity for those seeking meaningful and rewarding employment.
