At a Glance
- Tasks: Investigate no-access cases and support residents in housing.
- Company: Join a supportive team dedicated to community safety and legal compliance.
- Benefits: Competitive pay, inclusive environment, and opportunities for career growth.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Strong understanding of housing law and excellent communication skills required.
The predicted salary is between 33750 - 41250 £ per year.
Location: Newham
Contract Type: Temporary - initially 3 months
Rate: 21.91 PAYE hour
Are you passionate about ensuring resident safety and legal compliance? Do you thrive in a collaborative environment where your skills can make a difference? Join our client as a No Access Investigation Officer and play a vital role in supporting the community!
About the Role:
As a No Access Investigation Officer, you will be instrumental in resolving persistent no-access cases within our housing stock. This dynamic position involves:
- Investigating and managing a caseload of no-access properties through home visits and resident engagement.
- Coordinating access for essential inspections (gas, electrical, fire & building safety).
- Supporting vulnerable residents and upholding tenancy conditions.
- Collaborating with legal teams to escalate unresolved cases and prepare documentation for court.
Key Responsibilities:
- Conduct interviews with residents to understand their needs.
- Provide expert advice on interventions to regain access to properties.
- Maintain accurate records and contribute to performance reporting.
- Liaise with internal and external agencies to support residents effectively.
Requirements:
- You possess a strong understanding of housing law and safeguarding.
- You have experience in supporting legal processes or attending court.
- Your communication and negotiation skills are top-notch!
- You can manage a varied caseload while working independently and collaboratively.
- Housing background is a must.
- Must be willing to work outside of working hours.
Qualifications:
- Minimum GCSE level C in English and Mathematics.
- Enhanced DBS Check required.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
No Access Investigation Officer - Housing in North East employer: Adecco Portugal
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