Customer Service Team Leader Location: Chester Salary: £35,000 - £40,000pa Contract: Temporary (5-6 months) with potential for permanent opportunities Hours: Monday to Friday, 9:00am - 5:30pm Start Date: Immediate start available About the Role We are recruiting for an experienced Customer Service Team Leader to join a fast-paced financial services operation on an initial 5-6 month temporary contract. This is an excellent opportunity for a customer-focused leader who enjoys developing high-performing teams, driving service excellence, and delivering outstanding customer experiences. Leading a team of Customer Engagement Officers, you will play a key role in ensuring customers receive an exceptional service across multiple channels, including inbound and outbound calls and webchat. You will provide day‑to‑day leadership, coaching, and operational support while maintaining high standards of compliance, quality, and performance. This position offers potential for longer-term or permanent opportunities for the right candidate. Key Responsibilities Team Leadership
Customer Service Team Leader employer: Adecco Portugal
Join a leading organisation in the banking sector as a Product Owner, where you will play a pivotal role in enhancing customer journeys through innovative automation and AI solutions. With a strong commitment to employee growth, our inclusive work culture fosters collaboration across diverse teams, ensuring that your contributions are valued and impactful. Located in the vibrant areas of Bristol Harbourside or Edinburgh, we offer a competitive remuneration package and the flexibility of hybrid working, making this an excellent opportunity for those seeking meaningful and rewarding employment.
