Complex Admin Officer
Location: Newham
Rate: £18.92 hour
Term: 3-6 months with the possibility of being extended to 1 year
Our client is seeking a motivated and experienced Complex Admin Officer to join their Resident Services team. This role is pivotal in ensuring the delivery of high-quality services to the borough's diverse housing residents, focusing on compliance, enhanced communication, and fire safety.
Key Responsibilities
- Respond to resident inquiries through various channels, ensuring excellent customer service.
- Conduct investigations into tenancy irregularities, including unlawful subletting and abandonment.
- Provide expert advice on fire safety and housing compliance.
- Support vulnerable residents in sustaining their tenancies, collaborating with relevant support networks.
- Attend court or tribunals as necessary and manage tenancy breaches until resolution.
Essential Qualifications
- Demonstrable understanding of multi-tenure housing management.
- Specialist knowledge in areas such as fire safety, tenancy irregularities, and legal enforcement.
- Strong communication skills to engage effectively with residents and colleagues.
Personal Attributes
- A proactive problem-solver who can work under pressure and meet deadlines.
- Ability to work collaboratively in a team while maintaining a high level of service quality.
- Commitment to equality and diversity, aligning with the organisation's values.
What Our Client Offers
- A dynamic work environment that places people at the heart of its mission.
- Opportunities for personal and professional development.
- A commitment to supporting staff in fulfilling corporate parenting responsibilities.
Adecco is a disability-confident employer.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Complex Admin Officer employer: Adecco Portugal
Join a leading organisation in the banking sector as a Product Owner, where you will play a pivotal role in enhancing customer journeys through innovative automation and AI solutions. With a strong commitment to employee growth, our inclusive work culture fosters collaboration across diverse teams, ensuring that your contributions are valued and impactful. Located in the vibrant areas of Bristol Harbourside or Edinburgh, we offer a competitive remuneration package and the flexibility of hybrid working, making this an excellent opportunity for those seeking meaningful and rewarding employment.
