Job Opportunity: Service Coordinator in Chelmsford
Salary: £15.00 per hour
Hours: Monday to Friday, 9am to 5pm, with a one hour paid lunch break
Are you an enthusiastic and organised individual looking to make an impact in the utilities sector? Our client, a forward-thinking organisation based in Chelmsford, is seeking a dedicated Service Coordinator to join their dynamic team. This is a fantastic opportunity to play a pivotal role in ensuring seamless service delivery and customer satisfaction.
About the Organisation
Our client prides itself on delivering top-notch utilities services while fostering a supportive and collaborative work environment. With a commitment to innovation and excellence, the organisation is looking for someone who shares their values and dedication to outstanding service.
Key Responsibilities
- Coordinating service requests and scheduling appointments to meet customer needs.
- Liaising with engineers, contractors, and customers to facilitate smooth operations.
- Maintaining accurate records of service requests and customer interactions.
- Supporting the team with administrative tasks to enhance workflow.
- Providing exceptional customer service, addressing inquiries and concerns promptly.
- Monitoring service delivery performance and identifying areas for improvement.
What Our Client is Looking For
- Previous experience in a coordination or administrative role, preferably within the utilities or service sector.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- Excellent communication skills, both verbal and written, to engage effectively with customers and team members.
- A proactive and solution-oriented mindset, with the ability to think on your feet.
- Proficiency in Microsoft Office Suite and experience with scheduling software.
- A commitment to delivering exceptional customer service and enhancing customer satisfaction.
Why Join Our Client
- 22 days' annual leave, plus bank holidays
- Potential to work from home one or two days per week
- Company mobile phone and contract, paid for by the company
- Company laptop
- Private medical insurance
If you are ready to take the next step in your career and make a meaningful impact in the utilities industry, this could be the perfect opportunity for you.
Note: Only shortlisted candidates will be contacted.
Our client is an equal opportunity employer and values diversity in the workplace.
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Service Coordinator in Chelmsford employer: Adecco Portugal
Join a leading organisation in the banking sector as a Product Owner, where you will play a pivotal role in enhancing customer journeys through innovative automation and AI solutions. With a strong commitment to employee growth, our inclusive work culture fosters collaboration across diverse teams, ensuring that your contributions are valued and impactful. Located in the vibrant areas of Bristol Harbourside or Edinburgh, we offer a competitive remuneration package and the flexibility of hybrid working, making this an excellent opportunity for those seeking meaningful and rewarding employment.
