Data Assurance Specialist (Finance Administration) in Manchester

Hybrid: 2 days per week onsite in Manchester

6 months £350 per day

We need someone with good skills in running queries in SQL and strong competence in Excel to look for inconsistencies and/or gaps in compliance in our Finance Administration team. This role requires someone who is happy to get deep into the detail and be comfortable with quite repetitive work. This is more of a data management role than a finance role. Good data experience within a financial environment would be a great match.

The Team

The Reference Data and Revenue Assurance chapter is responsible for safeguarding the integrity of our key rating and billing systems and ensuring compliance with OFCOM metering and billing regulation. We audit ordering, provisioning, rating, and billing processes to drive improvements that help maximise revenues, prevent overcharging, and ultimately improve customer experience and reduce contacts into care.

Purpose

As a key chapter member, your primary responsibility will be to implement controls to protect revenues and prevent avoidable costs. This includes overseeing the assurance of our rating and commercial product catalogues, managing the rating catalogue change process, and leading the assurance test call strategy. You should possess a solid understanding of rating and billing, with some exposure to network architecture, call flows, and payments. Proficiency in process automation and data analytics will be essential to drive our automation programme forward.

Responsibilities

• Implement assurance controls to ensure all product data is accurate and aligned to published pricing.
• Regular audit and testing of the catalogues to identify and resolve discrepancies.
• Own and maintain rating catalogue pricing documentation and oversee rating catalogue change.
• Supplier/partner collaboration to deliver change to product data, running an effective change process to ensure data accuracy, consistency, and completeness.
• Manage test call partner, shape test strategy to test new product data.
• Ensure third-party changes are aligned with our catalogue quality standards.
• Assess changes made to systems or processes do not introduce errors, discrepancies, or vulnerabilities that could compromise the organisation's ability to accurately capture and account for revenue.
• Develop and maintain controls and processes to identify and rectify revenue leakage and fraud.
• Analyse billing and rating systems to ensure accuracy and compliance.
• Investigate and resolve revenue discrepancies and anomalies.
• Assist in the development of revenue assurance policies and procedures.
• Identify potential risks and vulnerabilities in revenue processes and recommend improvements.
• Work closely with product owners, solution designers, QA team, and other stakeholders to influence product/proposition design and submit new control requirements.
• Manage and align the catalogue change backlog to key business priorities and set expectations around delivery timescales.

Experience required

• Strong technical acumen with the ability to understand complex technical specifications and convey them to non-technical audiences.
• Project and change management experience, contributing to the success of complex change projects.
• Analytical mindset with proficiency in data management, data analysis, and process automation.
• Strong SQL, Excel, and data visualisation skills to drive insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners.
• Previous experience managing a product backlog and suppliers (ideal but not essential).