Day Centre Manager (Outreach & Community Services)
Southend-on-Sea
Competitive Salary
Full-time | 37 hours per week
The Opportunity
We're recruiting on behalf of a well-established organisation in Southend-on-Sea seeking an experienced and passionate Day Centre Manager to lead both day centre and outreach services.
This is a senior leadership role responsible for delivering high-quality, person-centred support to individuals experiencing homelessness and multiple disadvantage. You will drive service performance, lead multidisciplinary teams, and ensure services are delivered in a safe, trauma-informed, and psychologically informed way.
Key ResponsibilitiesService Leadership & Delivery
- Provide strategic and operational leadership across outreach and day centre services
- Ensure delivery of flexible, person-centred support to individuals at risk
- Oversee safe and effective day centre operations, creating a welcoming and supportive environment
- Embed trauma-informed and psychologically informed practices across services
Safeguarding & Case Management
- Oversee case management quality, including assessments, support plans, and risk management
- Lead on complex and high-risk cases, including multi-agency safeguarding responses
- Ensure robust incident management and continuous learning
Team Leadership
- Manage and support deputy managers and frontline teams
- Oversee staff performance, development, recruitment, and retention
- Promote a positive team culture focused on wellbeing, accountability, and continuous improvement
Outreach & Engagement
- Ensure outreach services are proactive, responsive, and intelligence-led
- Drive assertive engagement with individuals experiencing entrenched rough sleeping
- Support pathway progression through effective partnership working
Operational Oversight
- Lead the day-to-day running of centre-based services
- Ensure high standards of health & safety, hygiene, and compliance
- Oversee performance targets, data quality, and reporting
Partnership & Stakeholder Management
- Build strong relationships with external agencies and community partners
- Represent the service at multi-agency forums and meetings
- Work collaboratively to improve outcomes and reduce rough sleeping
Financial & Resource Management
- Oversee budgets and resource allocation
- Ensure compliance with financial procedures and controls
About YouEssential Experience
- Strong background in homelessness, outreach, or community-based support services
- Experience managing teams in complex, frontline environments
- Proven experience handling safeguarding, crisis intervention, and complex cases
- Experience working collaboratively with statutory and voluntary sector partners
- Track record of delivering services against KPIs and performance targets
- Strong understanding of trauma-informed approaches
Skills & Attributes
- Excellent leadership and people management skills
- Confident decision-maker in high-pressure situations
- Strong communication and stakeholder engagement ability
- Organised, analytical, and performance-driven
- Calm, resilient, and solutions-focused
- Passionate about inclusion, dignity, and positive outcomes
Desirable
- Experience managing day centre services
- Knowledge of local outreach or homelessness pathways
- Full UK driving licence
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Day Centre Manager in Southend-on-Sea employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
