Customer Quality Engineer
Redditch, Worcestershire 39 Hours Per Week Monday to Thursday, 4 day working week! Competitive Salary + Benefits
Are you a detail-focused Quality Engineer with a passion for solving customer issues and driving continuous improvement?
We are looking for a Customer Quality Engineer to act as the key link between our customers and manufacturing teams, ensuring quality concerns are resolved effectively and customer expectations are consistently exceeded.
Key Responsibilities
- Manage customer quality concerns from initial investigation through to resolution
- Lead root cause analysis and implement robust corrective actions
- Coordinate containment activities and support cross-functional problem solving
- Conduct internal audits and support ISO 9001 compliance
- Manage ISIR inspections and PPAP submissions
- Maintain Control Plans, PFMEAs and quality documentation
- Analyse quality data, identify trends and report KPIs
- Provide technical support to customers and internal teams
- Manage IMDS data for new and existing products
What We're Looking For
Experience in a Quality Engineering role within manufacturing
Strong problem-solving and root cause analysis skills
Knowledge of Core Quality Tools including APQP, PPAP, FMEA, MSA and SPC
Internal auditing experience and understanding of ISO 9001
Strong communication and customer relationship management skills
Analytical, proactive and highly organised approach
If you're passionate about quality, customer satisfaction and continuous improvement, we'd love to hear from you. Apply today!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Quality Engineer in Redditch employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
