Customer Service Assistant - Plymouth Train Station
We are recruiting Customer Service Assistants to support customers at Plymouth Station during planned railway engineering works.
As the first and last point of contact on a customer's journey, you will play a vital role in providing assistance, directions and travel information while replacement bus services operate in place of trains. This is a fast-paced and rewarding role where delivering outstanding customer service and ensuring passenger safety are our top priorities.
Pay rate: £13.45
Dates
27th November 2026 to 30th November 2026
24th December 2026 to 3rd January 2027
Excluding Christmas Day and Boxing Day
You must be available to commit to all required dates to be considered for this role.
Shift Times
Various AM and PM shifts are available, examples:
08:00 - 14:00
14:00 - 22:00
Additional shift patterns may be available depending on operational requirements.
Important Location Requirement
Due to the nature of these engineering works and replacement transport arrangements, applicants must live locally to Plymouth Station or have a reliable means of travelling to and from work .
What You'll Be Doing
Meeting and greeting customers as they enter and leave the station.
Assisting customers with travel information and general enquiries.
Supporting passengers who require additional assistance.
Helping customers locate replacement bus services.
Maintaining a safe station environment.
Providing a friendly, professional and approachable service at all times.
Essential Requirements
Applicants must:
Be aged 18 years or over .
Be physically fit and capable of standing and walking for extended periods.
Hold a valid Right to Work in the UK.
Have good spoken English and clear communication skills.
Be able to commit to all required working dates.
Be reliable, punctual and professional.
Railway Safety Req...
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