Switchboard Operator / Call Handler - ASAP start Location: Great Yarmouth Contract Length: 2 months initially Working Pattern: Full Time, shift patterns (days and nights available) Hourly rate: Band 3, inside IR35 Our client is seeking a dedicated and professional Switchboard Operator / Call Handler to join their Great Yarmouth site. This temporary position offers an excellent opportunity for individuals who thrive in a dynamic environment and are committed to delivering outstanding customer service. Key Responsibilities: The successful candidate will be responsible for providing a comprehensive telephone operator service for both external and internal incoming calls via an IT-based system. Key duties include: 1. Efficiently handling incoming calls and directing them to the appropriate personnel while maintaining high standards of customer service. 2. Displaying excellent interpersonal skills, with the ability to adjust communication styles to meet diverse caller needs, including managing calls from distressed individuals with professionalism and compassion. 3. Adhering to quality assurance procedures for call handling. 4. Responding promptly to various departmental alarms and coordinating emergency responses, including the Major Incident procedure. 5. Ass...
Switchboard Operator / Call Handler in Norfolk employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
