At a Glance
- Tasks: Engage with customers, promote products, and maintain a welcoming branch environment.
- Company: Join a supportive and well-established retail organisation in Manchester.
- Benefits: Competitive pay, full training, and opportunities for career development.
- Other info: Flexible hours with potential for long-term career growth.
- Why this job: Enjoy a varied role without evening or weekend shifts, perfect for work-life balance.
- Qualifications: Customer service experience is a plus, but not essential; full training provided.
The predicted salary is between 13.45 - 13.45 £ per hour.
About the Role
Location: Trafford
Temp to Perm
Pay Rate: £13.45ph
Hours: Monday - Friday 8am - 5pm with occasional Saturday mornings
Are you looking for a full-time role in a retail environment where you don't have to work evenings or every weekend? We are currently looking for a Branch Sales Advisor to join a busy branch in Manchester, working Monday to Friday, 08:00 to 17:00, with occasional Saturday mornings as required.
This is not your typical retail position. You'll have the opportunity to be involved in a variety of tasks, including:
- Contacting and visiting customers to promote products and services
- Responding to customer enquiries both in-store and via email
- Helping to maintain a professional, welcoming branch environment
No prior knowledge of the health and safety industry or Personal Protective Equipment (PPE) is required. Full training will be provided, along with opportunities to learn new skills, develop your career, and progress within a successful and growing organisation.
Key Responsibilities
- Deliver outstanding customer service at all times
- Engage with customers in person, by telephone, and through customer visits to promote products and services
- Maintain a clean, organised, and welcoming branch environment
- Process customer transactions and respond to enquiries using internal systems
- Drive a commercial van to customer sites and assist with deliveries when covering holidays or sickness
About You
The ideal Branch Sales Advisor will have:
- Experience working directly with customers, ideally within a retail or customer-facing environment, although this is not essential
- A strong understanding of what makes an excellent customer experience
- Confidence in making proactive promotional calls to business customers
- Basic IT skills and the ability to learn new systems
- Flexibility to support colleagues and cover shifts when required
- A full UK driving licence, as branch delivery cover may occasionally be required
This is a fantastic opportunity for someone who enjoys working with people, thrives in a varied role, and is looking to build a long-term career within a supportive and well-established business.
Retail Sales Advisor in Manchester employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Adecco Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Adecco Careers!
We think you need these skills to ace Retail Sales Advisor in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Adecco Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Adecco Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Adecco Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Adecco Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
