Customer Service Support
£175 Daily inside IR35
4 month contract
Hybrid 1 day a week required in the Manchester Office
This client is a Non-profit organisation that supports UK government with their Energy and Net Zero goals. They are looking for multiple customer service individuals to support with a diverse range of inbound and outbound customer interactions across multiple communication channels, providing accurate information, guidance, and support to members of the public, delivery partners, and key stakeholders.
Experience required:
- Experience working within a contact centre, customer service, or customer engagement environment.
- Proven experience managing both inbound and outbound customer interactions.
- Excellent verbal and written communication skills, with the ability to adapt communication styles to different audiences.
- Strong IT literacy, including experience using CRM, customer management, or case management systems.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Strong problem-solving skills and the ability to handle customer enquiries with confidence and professionalism.
Customer Service Support in Manchester employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
