Job Title: Tenancy and Rehousing Officer
Location: Newham
Rate: £20.38
Term: Temp 3 months initially
5 days in the office
Our client is seeking a dedicated and customer-focused Tenancy and Rehousing Officer to support the management of council housing tenancies. This exciting role is perfect for individuals passionate about making a positive impact in the community and ensuring residents receive top-notch service throughout their housing journey.
Key Responsibilities:
- Tenancy Sign-Ups and Lettings: Arrange and complete tenancy sign-up appointments, explaining agreements, rights, and responsibilities.
- Tenancy Terminations: Manage termination cases, process notices, and liaise with tenants to recover properties efficiently.
- Decants and Rehousing Projects: Assist residents during decant projects and provide guidance throughout the rehousing process.
- Customer Service: Respond to resident inquiries and resolve issues professionally, ensuring high resident satisfaction.
- Administration and Record Keeping: Maintain accurate records and monitor case progress using housing management systems.
- Partnership Working: Collaborate with various internal teams and external agencies to enhance service delivery.
Person Specification:
- Knowledge: Understanding of housing services, tenancy management, and relevant legislation.
- Experience: Background in Housing and customer-focused roles, with experience managing caseloads and working with diverse communities. Experience in Tenancy sign ups and decanting residents.
- Skills: Excellent communication, strong organisational abilities, and proficiency in IT applications, including Microsoft Office.
Ideal candidates should have experience in housing and be customer-oriented, approachable, and ready to embrace a role that promotes equality and inclusion.
This is an excellent opportunity for individuals eager to develop their careers within local authority housing services. If you thrive in a dynamic environment and are committed to making a difference, consider this opportunity with our client!
Apply today to take the next step in your career!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Tenancy & Rehousing Officer in London employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy & Rehousing Officer in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Adecco Careers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Adecco Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Adecco Careers's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Tenancy & Rehousing Officer role at Adecco Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Adecco Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Adecco Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Adecco Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Adecco Careers.
