At a Glance
- Tasks: Support vulnerable individuals in achieving independence and positive life outcomes.
- Company: Established supported housing provider in Central London.
- Benefits: £33,000 salary, private healthcare, career progression, and ongoing development.
- Other info: Join a supportive team dedicated to creating inclusive living environments.
- Why this job: Make a real difference in people's lives while building essential skills.
- Qualifications: Experience in supported housing and strong communication skills.
The predicted salary is between 33000 - 33000 £ per year.
- Supported Housing Officer
- Full Time | £33,000 per annum (rising after 12 months) + Benefits
Are you passionate about supporting vulnerable people to achieve independence and positive life outcomes?
We are recruiting for two
Supported Housing Officers to join a well-established supported housing provider in Central London.
This is an excellent opportunity for experienced housing professionals who are committed to delivering high-quality support and housing management services to residents with a range of support needs.
Working as part of a dedicated team, you will provide person-centred support, help residents develop independent living skills, and contribute to creating a safe, inclusive and supportive environment.
The Role
As a Supported Housing Officer, you will
- Assess referrals and determine suitability for accommodation and support services.
- Conduct resident inductions and support individuals settling into their accommodation.
- Develop and deliver outcome-focused support plans tailored to residents' needs.
- Support residents to access welfare benefits, housing options, training, education and employment opportunities.
- Build positive and professional relationships with residents while managing challenging behaviours appropriately.
- Identify, assess and manage risks, ensuring safeguarding responsibilities are met.
- Liaise effectively with statutory agencies, support providers and other external partners.
- Help residents maximise their income through welfare benefits and housing benefit claims.
- Monitor, collect and manage rent and service charge payments, taking proactive action on arrears.
- Maintain accurate case records, reports and housing management documentation.
- Respond to resident concerns and complaints professionally and sensitively.
- Contribute to maintaining a safe, clean and welcoming living environment.
- Participate in team meetings, handovers and service development activities.
About You
To be successful in this role, you will have
- Experience working within supported housing, homelessness, housing support, or a related environment.
- Experience supporting vulnerable individuals through structured support planning and goal setting.
- Knowledge of welfare benefits, including housing benefit and universal credit.
- Experience of managing rent arrears and maximising resident income.
- Strong understanding of safeguarding, risk assessment and housing management good practice.
- Ability to build positive working relationships with residents and partner agencies.
- Experience working with individuals who may present with complex needs or challenging behaviour.
- Excellent communication, influencing and negotiation skills.
- Strong organisational skills and the ability to manage a varied workload.
- Ability to produce accurate records and professional reports.
- Good IT skills, including Microsoft Office applications.
- What's on Offer
- Salary of
- £33,000 per annum
- Salary increase after 12 months
- Private healthcare and life assurance
- Interest-free season ticket loan
- Cycle-to-work scheme
- Ongoing learning and development opportunities
- Career progression within a growing organisation
- Supportive and collaborative working environment
- Additional Information
- This is a full-time position working on a
7-day rota basis .
- Successful applicants will be required to complete an
Enhanced DBS check .
- We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
Supported Housing Officer in London employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Housing Officer in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Adecco Careers.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Adecco Careers!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Adecco Careers, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Adecco Careers or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Supported Housing Officer in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Adecco Careers:Before hitting send, make sure to tailor your application specifically to Adecco Careers! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Adecco Careers
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
