Adecco is delighted to be assisting one of our smallest public sector clients as they look to hire a dedicated and motivated Housing Co-ordinator on a full time basis (5 days/35 hours each week), paying £32,178 per annum. The successful candidate will be expected to deliver an excellent first response housing management service, delivering service standards of a high quality to tenants, applicants' partners and stakeholders.
Based in East London and reporting into the Housing Manager, the successful candidate will work flexible hours on a hybrid basis (Monday is a key "on site" day as welfare calls are conducted) and cover just 328 properties within the borough. This role will take the lead responsibility for day-to-day housing management and intensive management of both sheltered and general needs tenants.
The post-holder is expected to:
- Develop their knowledge and experience and to be able to respond to a wide range of housing enquiries, working flexibly with colleagues and undergoing cross training to deliver a responsive tenant focused service.
- Develop knowledge and understanding of the key housing policies and procedures to be able to advise and inform tenants and take appropriate action in accordance with policy and procedures.
- Be the face of the association on the ground and be integral for embedding culture change and improving communications between the organisation and the tenants
This is a varied front line role where you'll help deliver high-quality housing management services, support tenants to sustain their tenancies, assist with lettings and tenancy matters and help make our client's housing schemes welcoming and well managed.
You'll be visible on the ground, respond to housing enquiries, support tenant engagement, work with colleagues and partners, and play an important role in strengthening communication between the organisation and their tenants.
We are looking for someone with proven experience of delivering housing management services, someone who is organised, approachable and committed to excellent customer service. Experience in housing, customer service or a tenant-focused environment is essential and expertise in Microsoft 365 applications (including Word, Excel, PowerPoint, and Teams) is essential for success in this role. The role also includes taking part in the associations out of hours on call rota.
Our client is values driven, tenant-focused and has a strong commitment to tackling inequality and promoting inclusion. Only applicants who feel they meet the above criteria need apply.
Housing Management Co-ordinator (Perm: East London) employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Co-ordinator (Perm: East London)
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Adecco Careers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Adecco Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Adecco Careers's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Management Co-ordinator (Perm: East London) role at Adecco Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Adecco Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Adecco Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Adecco Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Adecco Careers.
