At a Glance
- Tasks: Manage end-user devices and enhance ICT services for public safety.
- Company: Join a mission-driven organisation supporting Thames Valley Police.
- Benefits: Competitive daily rate, professional growth, and a supportive work environment.
- Other info: Dynamic role with opportunities for travel and career advancement.
- Why this job: Make a real impact in public services while developing your technical skills.
- Qualifications: Strong ICT knowledge and excellent communication skills required.
The predicted salary is between 36450 - 44550 £ per year.
Join Our Team as an EUD Engineer!
Are you ready to take your technical skills to the next level and make a real impact in public services?
We are seeking a talented EUD Engineer to join our mission-driven organisation, predominantly based in Kidlington but may have requirements to cover other locations within Thames Valley Police Force.
This is a temporary, full-time role working Monday to Friday 37 hours per week offering the perfect opportunity to work with Thames Valley Police, focusing on enhancing ICT capabilities within the community with a Salary of £250 per day outside of IR35.
*Please do note this role is subject to Police Vetting Checks and will need to have been within the UK Continually for a minimum of 5 years*
Role Overview
As an EUD Engineer, you will play a vital role in managing the lifecycle of end-user devices (EUDs).
Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs).
Key Responsibilities
- Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs.
- Maintain accurate EUD asset data in accordance with the SACM policy to optimise device usage.
- Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness.
- Monitor EUD service delivery and contribute to improvement plans for better operational performance.
- Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management.
- Identify and implement service improvements and cost-saving initiatives.
- Participate in the problem management process, using trend analysis to recommend effective solutions.
- Support projects related to EUDs and assist the SACM team with asset and licence management.
Essential Criteria
- Strong understanding of ICT technology and its impact on policing and business objectives.
- Proven ability to influence and persuade stakeholders effectively.
- Relevant experience with a wide range of EUD technologies and support methods.
- Excellent communication skills, both written and oral, with the ability to simplify technical concepts for non-technical audiences.
- A flexible, adaptable team player who thrives in dynamic environments and can work independently.
- Must possess a full UK driving licence and be willing to travel to various locations as required.
Why Join Us?
Be part of a mission-driven organisation that values your contributions.
Work in a supportive environment that promotes professional growth and development.
Enjoy a dynamic role filled with new challenges and opportunities to make a difference every day.
Ready to Make a Difference?
If you're excited about this opportunity and eager to help shape the future of EUD services, don't hesitate-apply today! We can't wait to meet you!
How to Apply
Please submit your CV and a cover letter outlining your experience and why you are the perfect fit for this role.
Join us in enhancing our community's ICT capabilities! Your expertise could be the key to making a real difference in public services.
We are committed to creating an inclusive and accessible recruitment process.
If you require reasonable adjustments at any stage, please let us know, and we'll be happy to support you.
We are a disability-confident employer and strive to build a supportive environment for all candidates. If you have any specific needs, please reach out to us-we're here to help!
Adecco is a disability-confident employer.
It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.
Adecco is committed to building a supportive environment for you to explore the next steps in your career.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco.
Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
EUD Engineer in Kidlington employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land EUD Engineer in Kidlington
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Adecco Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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We think you need these skills to ace EUD Engineer in Kidlington
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Adecco Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Adecco Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Adecco Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.