At a Glance
- Tasks: Interview clients and triage new homelessness cases to provide essential support.
- Company: Join a leading public sector client dedicated to improving housing options.
- Benefits: Hybrid working, full-time hours, and valuable experience in the homelessness sector.
- Other info: Opportunity for growth and learning in a supportive environment.
- Why this job: Make a real difference in people's lives while gaining hands-on experience.
- Qualifications: Ideal for junior professionals with a passion for helping others.
The predicted salary is between 22950 - 28050 £ per year.
A fantastic opportunity has emerged for a Triage Officer to join the homelessness department of one of Adecco's most improved public sector clients in a temporary assignment within their housing options team. Working hybridly (2 days each week in our client's office in West Sussex), this is a full time (37 hours per week, Monday to Friday) role as the successful candidate will need to interview clients (virtually, over the telephone or in person) who present themselves as homeless.
Key elements of this role include:
- Triaging all new homeless approaches
- Making enquiries to establish the reason to believe a client is eligible and homeless
- Setting new households up on the system
- Recording accurate case notes
- Checking Section 21 validity (training can be provided)
- Booking appointments for homeless advisers
- Making referrals and signposting to other support services
- Giving general basic information and advice about housing options
This role would suit a junior homelessness professional. It would be great if the successful candidate had some knowledge of the Homelessness Reduction Act but extensive experience, S184s, PHPs and prevention work is not required. Only applicants who are willing to work hybridly (2 days each week) in our client's office, can start on short notice and are comfortable with the above criteria need apply for this role.
Homelessness Triage Officer (temp: West Sussex) employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness Triage Officer (temp: West Sussex)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Adecco Careers.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Adecco Careers!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Adecco Careers, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Adecco Careers or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Homelessness Triage Officer (temp: West Sussex)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Adecco Careers:Before hitting send, make sure to tailor your application specifically to Adecco Careers! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Adecco Careers
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
