At a Glance
- Tasks: Assist customers and manage sales orders while collaborating with various departments.
- Company: Join a well-established client in a dynamic team environment.
- Benefits: Part-time hours, flexible schedule, and valuable experience in customer service.
- Other info: Opportunity for growth and learning in a supportive workplace.
- Why this job: Gain hands-on experience in sales and customer service while making a difference.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 9.9 - 12.1 £ per hour.
Hours: Part Time - 9am - 2pm Monday to Friday
Duration: 12 Month Fixed Term Contract
Location: Harlow
Our established client is looking for a customer service administrator to join their busy team. The position is varied and duties will include:
- Liaising closely with sales and marketing, operations, credit control, and other departments across the UK, plus external stakeholders and system users.
- Keying orders from telephone and email.
- Handling customer and third-party enquiries on products and deliveries.
- Resolving customer service issues including missing parcels, issuing credit notes, authorising and arranging returns.
- Attending relevant meetings, exhibitions and trade shows.
- Liaising with London and overseas operations.
- Chasing warehouse delays.
- Covering in the warehouse as required.
- Warehouse duties include safe working, and timely, accurate stock management, movement, picking, packing and dispatch, and other ad hoc tasks.
The ideal candidate will have a background in customer service, sales support and administration. Excellent communication and interpersonal skills are essential, along with strong attention to detail and good organisational and time management skills. You will also be confident in using computing systems including Microsoft Office applications.
For more information on this exciting role, call Adecco.
Sales & Customer Service Assistant - Part Time in Harlow employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Service Assistant - Part Time in Harlow
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Adecco Careers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Adecco Careers and let us see your personality shine through!
We think you need these skills to ace Sales & Customer Service Assistant - Part Time in Harlow
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Adecco Careers.
Get Familiar with Our Brand:Before applying, take some time to learn about Adecco Careers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Adecco Careers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Adecco Careers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Adecco Careers will surely appreciate.
