At a Glance
- Tasks: Manage lift equipment orders and warranty claims while delivering top-notch customer support.
- Company: Dynamic sales organisation with a vibrant team atmosphere.
- Benefits: Weekly pay, retail discounts, eye care vouchers, and a competitive pension scheme.
- Other info: Great opportunity for career growth and cross-functional collaboration.
- Why this job: Join a fast-paced environment where your contributions directly impact customer satisfaction.
- Qualifications: Experience in order management and strong communication skills required.
The predicted salary is between 15 - 15 £ per hour.
- Sales Support and Warranty Specialist
- Halstead
- Temporary to Permanent position
- Full Time
- (Mon-Fri, 9am - 5pm, 37.5 hours per week with a 30-minute unpaid lunch break)
- £15.00 per hour
Our client, a dynamic organisation in the sales sector, is seeking a dedicated and detail-oriented Sales Support and Warranty Specialist to join their enthusiastic team in Halstead.
This is an exciting opportunity for a proactive individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service and support.
Key Responsibilities
As a Sales Support and Warranty Specialist, you will play a crucial role in the end-to-end management of lift equipment orders and warranty claims.
- Accurately process lifting equipment orders in the ERP/SAP system.
- Track orders through to fulfilment, ensuring timely despatch and installation.
- Address distributor inquiries regarding stock availability, lead times, and order changes.
- Resolve order-related issues and communicate updates proactively.
- Collaborate with hauliers, warehouse, and distributors to meet despatch and installation deadlines.
- Support forecasting and planning activities to optimise inventory levels.
- Manage the warranty process from claim intake to resolution and parts despatch.
- Process warranty claims efficiently with accurate documentation.
- Verify compatibility of spare parts with specific lifting equipment under warranty.
- Maintain open communication with customers and distributors on claim status.
- Follow up with distributors for purchase orders related to approved warranty work.
- Review and approve warranty invoices, addressing discrepancies as necessary.
- Analyse warranty and order data to identify trends and drive improvements.
- Collaborate with manufacturing and product support to escalate design or quality concerns.
- Contribute to quality improvement reports by compiling data and feedback.
- Support initiatives to enhance sales order handling and warranty workflows.
- Maintain communication with Credit Control regarding billing issues.
- Provide general administrative support, including data entry and correspondence.
- Participate in yearly stock takes at the warehouse.
- Engage in cross-functional initiatives to streamline workflows across teams.
- Flexibly respond to ad hoc requests and assist management as needed.
The ideal candidate will possess strong organisational skills, a keen eye for detail, and the ability to collaborate effectively across various functions.
Key qualifications include
- Experience in order management and warranty administration.
- Proficiency in ERP/SAP systems and MS Office Suite.
- Strong analytical skills to identify trends and drive continuous improvement.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
If you are enthusiastic about supporting sales operations and warranty processes while ensuring customer satisfaction, this role offers an incredible opportunity to make a significant impact.
Why Work for Adecco?
- Weekly pay
- Candidate of the Month incentives
- Boost Rewards Scheme - earn points and access retail discounts
- Access to support programmes
- Eye care vouchers
- Competitive pension scheme
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sales Support and Warranty Specialist in Halstead employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support and Warranty Specialist in Halstead
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support and Warranty Specialist at Adecco Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Adecco Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support and Warranty Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support and Warranty Specialist in Halstead
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Adecco Careers:When writing your cover letter, make sure to tailor your message specifically for Adecco Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Adecco Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Adecco Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Adecco Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Adecco Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
