Trade Counter Assistant / Warehouse & Customer Support Assistant
Location: Grimsby
Hours: Monday to Friday, 8:00am - 5:00pm (40.5 hours per week)
Salary:£525.29 per week
The Opportunity
We are looking for a reliable and customer-focused individual to join our clients busy Grimsby branch. This is a varied, hands-on role that combines trade counter support, warehouse duties, local deliveries, stock administration, and customer service.
This position would suit someone with experience in a trade counter, warehouse, stores, customer service, or logistics environment who enjoys a role with plenty of variety and responsibility.
Key Responsibilities
- Serving customers at the trade counter and providing excellent customer service
- Picking and preparing customer orders accurately from the warehouse
- Carrying out occasional local deliveries across the Grimsby and Scunthorpe areas
- Responding to customer enquiries via email and telephone
- Logging stock movements and updating inventory records on the company system
- Creating purchase order numbers and processing basic administrative tasks
- Receiving deliveries and putting stock away safely and accurately
- Assisting with stock checks and maintaining warehouse organisation
- Handling some heavier products and materials as part of daily warehouse activities
- Supporting colleagues across the branch to ensure excellent customer service levels
What We're Looking For
- Previous experience within a warehouse, trade counter, stores, customer service, or similar environment
- A valid UK driving licence is essential
- Good IT skills and confidence using computer systems
- Strong communication and customer service skills
- A positive, team-focused attitude with a willingness to help wherever needed
- Good attention to detail and the ability to work accurately
- Ability to undertake manual handling and lift heavier stock items when required
What's In It For You?
- Full-time, permanent position
- Monday to Friday working pattern
- Varied role with a mix of customer service, warehouse, driving and administration duties
- Friendly and supportive working environment
- Opportunity to develop and grow within a successful and established business
Interested?
Apply today with your CV to be considered for this excellent opportunity in Grimsby. We are interviewing immediately and welcome applications from candidates with warehouse, trade counter, customer service, stores, logistics, or driving experience.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Trade Counter Assistant in Grimsby employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant in Grimsby
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Adecco Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Adecco Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Adecco Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Adecco Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Adecco Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Adecco Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
