36 hours per week | Hybrid (1 day on-site, remainder remote) | ASAP Start
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
£21.91 PAYE (£28.57 Umbrella, rising to £29.49 after 12 weeks) | Hybrid Working | East London | 3-Month Contract (Likely Extension)
- Demand Officer
- Temporary Role - 3 months with possible extensions
- Full Time - Monday to Friday, 36 hours per week
- Hybrid Working - 1 day per week in Stratford (Bridge Road Depot, E15 3LX), remainder remote
- PO1 - £21.91 PAYE (or Umbrella equivalent of £29.75 per hour)
- ASAP Start
We're recruiting for an experienced Demand Officer to join a busy Housing Needs service within a large London local authority.
This role sits primarily within the homelessness relief and temporary accommodation function, supporting households who are already homeless and require accommodation, move-on support, and longer-term housing solutions.
Key Responsibilities
- Manage a caseload of homeless households and assess housing needs
- Arrange emergency and temporary accommodation placements
- Support customers to secure longer-term housing solutions
- Liaise with landlords, accommodation providers and internal teams
- Maintain accurate case records and performance data
- Ensure statutory homelessness duties are met
- Handle complex cases, enquiries and complaints
- Support vulnerable individuals and families through the homelessness process
About You
We're particularly interested in candidates with experience in:
- Homelessness relief
- Temporary accommodation
- Housing needs
- Housing solutions
- Housing options
- Move-on services
You should have:
- Experience managing a high-volume housing or homelessness caseload
- Knowledge of homelessness legislation and the Homelessness Reduction Act
- Experience arranging or managing temporary accommodation placements
- Experience supporting homeless households into settled accommodation
- Strong case management and record-keeping skills
- Excellent communication and stakeholder management abilities
- Previous local authority housing experience (highly desirable)
Why Apply?
This is a great opportunity for housing professionals with strong relief, temporary accommodation, housing needs or move-on experience. xgikmsk Candidates from purely prevention-focused backgrounds may be less suited, as the team works predominantly with households requiring accommodation and active homelessness interventions.
Adecco acts as an employment ...
Demand Officer - Homelessness Relief & Temporary Accommodation employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
