At a Glance
- Tasks: Be the first point of contact for customers and handle claims efficiently.
- Company: Join a friendly team in a busy environment in Cheadle.
- Benefits: Earn £13-£14.50 per hour with flexible hours.
- Other info: Temporary role with potential for future opportunities.
- Why this job: Gain valuable experience in customer service and claims handling.
- Qualifications: Customer service or call handling experience preferred.
The predicted salary is between 13 - 13 £ per hour.
Temporary Claims Handler
Location: Cheadle
Duration: 2 Weeks Temporary Assignment
Start Date: Monday
Hours: Monday to Friday, 9:00am - 5:00pm
Pay Rate: £13ph - £14.50ph dependant on experience
About the Role
We are currently recruiting for a temporary Claims Handler to join a busy and friendly team based in Cheadle for an initial 2-week assignment. This role will involve being the first point of contact for customers, taking inbound calls and gathering initial claims information before accurately directing cases to the appropriate department for further handling.
Key Responsibilities
- Answer incoming calls from customers regarding new claims
- Obtain and record important claim details accurately
- Gather relevant information and documentation from customers
- Log claims information onto internal systems
- Pass completed claims information to the appropriate team
- Provide excellent customer service at all times
- Carry out general administrative duties as required
- Maintain confidentiality and comply with company procedures
Requirements
- Previous customer service, administration, call handling or claims experience desirable
- Excellent communication and telephone manner
- Strong attention to detail and accuracy
- Good IT skills and ability to use multiple systems
- Professional and empathetic approach when dealing with customers
- Ability to work in a fast-paced environment
Claims Handler in Cheadle employer: Adecco Careers
Adecco is an excellent employer for those seeking a meaningful career as a Housing Enforcement Officer, offering a supportive work culture that prioritises equal opportunities and employee development. With a commitment to professional growth and a focus on community impact, employees benefit from comprehensive training and resources in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Cheadle
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Adecco Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Adecco Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Claims Handler in Cheadle
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Adecco Careers:Your cover letter is your chance to shine! Tell us why you want to work at Adecco Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Adecco Careers!
How to prepare for a job interview at Adecco Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
