Onboarding Operations Manager
Onboarding Operations Manager

Onboarding Operations Manager

Leeds Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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Addleshaw Goddard

At a Glance

  • Tasks: Lead the onboarding process and enhance systems for client file opening and compliance.
  • Company: Addleshaw Goddard is a top-tier law firm known for its collaborative and inclusive culture.
  • Benefits: Enjoy opportunities for growth, training resources, and a supportive work environment.
  • Other info: This role offers internal progression and the chance to work across multiple offices.
  • Why this job: Join a dynamic team that values your input and fosters personal and professional development.
  • Qualifications: Strong understanding of regulatory requirements and experience in onboarding systems are essential.

The predicted salary is between 36000 - 60000 Β£ per year.

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β€’ The Onboarding team forms part of the Office of the General Counsel (OGC) Directorate and is based across the Firm\’s Leeds, Manchester, Edinburgh, Glasgow and Dubai offices

β€’ The team delivers high quality advice/guidance to the Firm across all aspects of client file opening, anti-money laundering CDD checks, risk assessments and associated risk relevant work, providing support to the Firm\’s Money Laundering Reporting Officers (MLROs), Deputies and OGC team with high risk / reputational issues

β€’ With a track record of success for providing internal progression, this role offers the opportunity to continuously learn, adapt, and explore various areas of Risk and Compliance, in a stimulating environment fostering individual growth and development

What You\’ll Do:

β€’ Working with the Head of Onboarding and Deputy Head of Onboarding to drive the development of the firm\’s onboarding systems to ensure they effectively support the firm\’s process

β€’ Liaising with the firm\’s IT function coordinating the pipeline of development and testing of system changes

β€’ Assessing change requests from the business and ensuring that requirements are properly collected and expressed in a way that helps the development team

β€’ Where required, working with the business to provide solutions where a change to our onboarding systems is not an appropriate way to solve a particular issue

β€’ Developing effective knowhow resources covering our onboarding systems and process for use both within the team and for the wider business

β€’ Managing the communication of systems and process change

β€’ Management and supervision of the Onboarding team\’s group of apprentices

Who We\’re Looking For:

β€’ An excellent understanding of the regulatory and commercial requirements which drive the client and matter onboarding process

β€’ A track record of executing the day-to-day delivery of onboarding decisions

β€’ An excellent technical understanding of the systems used by the Onboarding team, in particular Intapp

β€’ Evidenced experience in the design and delivery of onboarding systems change

β€’ Experience developing training and reference resources in a variety of formats and delivery channels

Why Choose Us?

Addleshaw Goddard is a place where you are not just valued but encouraged to reach your full potential. Our culture promotes improvement, growth, and collaboration, making us the natural choice for top-tier clients. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

Interested? If this role sounds like your next career step, we\’d love to hear from you. Click the Apply button to view the full role profile on our website and start your application!

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Legal

  • Industries

    Law Practice

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Onboarding Operations Manager employer: Addleshaw Goddard

At Addleshaw Goddard, we pride ourselves on being an exceptional employer that fosters a culture of growth, collaboration, and inclusivity. Our Leeds office offers a dynamic environment where employees are encouraged to develop their skills and advance their careers, particularly in the Onboarding Operations Manager role, which provides unique opportunities for professional development and engagement with top-tier clients. With a commitment to diversity and a supportive team atmosphere, we ensure that every employee feels valued and empowered to reach their full potential.
Addleshaw Goddard

Contact Detail:

Addleshaw Goddard Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Onboarding Operations Manager

✨Tip Number 1

Familiarise yourself with the regulatory and commercial requirements that drive the client onboarding process. Understanding these aspects will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former employees of Addleshaw Goddard, especially those in the Onboarding team. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.

✨Tip Number 3

Showcase your technical understanding of onboarding systems, particularly Intapp. If you have experience with similar systems, be prepared to discuss how you've successfully implemented changes or improvements in past roles.

✨Tip Number 4

Prepare to discuss your experience in developing training and reference resources. Highlight specific examples where your contributions have improved team performance or streamlined processes, as this aligns closely with the responsibilities of the role.

We think you need these skills to ace Onboarding Operations Manager

Regulatory Knowledge
Client Onboarding Processes
Anti-Money Laundering (AML) Compliance
Risk Assessment
Technical Proficiency in Onboarding Systems (e.g., Intapp)
Change Management
Training Development
Communication Skills
Project Management
Team Leadership
Problem-Solving Skills
Stakeholder Engagement
Attention to Detail
Adaptability

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Onboarding Operations Manager position. Tailor your application to highlight how your skills and experiences align with the specific needs of Addleshaw Goddard.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in onboarding processes, risk assessments, and compliance. Use specific examples that demonstrate your technical understanding of systems like Intapp and your ability to manage change effectively.

Showcase Your Skills: Make sure to showcase your skills in communication, training development, and team management. Provide examples of how you've successfully led teams or developed training resources in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the firm. Mention why you are drawn to Addleshaw Goddard's culture of growth and collaboration, and how you can contribute to their success.

How to prepare for a job interview at Addleshaw Goddard

✨Understand the Regulatory Landscape

Make sure you have a solid grasp of the regulatory and commercial requirements that influence the client onboarding process. Familiarise yourself with anti-money laundering regulations and how they apply to the role.

✨Showcase Your Technical Skills

Be prepared to discuss your technical understanding of onboarding systems, particularly Intapp. Highlight any relevant experience you have in designing or implementing system changes.

✨Demonstrate Problem-Solving Abilities

Think of examples where you've had to provide solutions when onboarding systems weren't suitable for a particular issue. This will show your ability to think critically and adapt to challenges.

✨Prepare for Team Management Questions

Since the role involves managing apprentices, be ready to discuss your experience in training and supervising others. Share specific examples of how you've developed training resources or led a team effectively.

Onboarding Operations Manager
Addleshaw Goddard
Location: Leeds
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