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For Companies At a Glance
- Tasks: Update and manage knowledge tools while supporting colleagues with research requests.
- Company: Join Addleshaw Goddard, a firm that values growth and collaboration.
- Benefits: Career development opportunities in a supportive and inclusive culture.
- Why this job: Make an impact by helping the firm deliver quality work and navigate future risks.
- Qualifications: Experience with SharePoint, MS Office, and a customer service focus.
- Other info: Dynamic environment with opportunities for promotion and skill development.
The predicted salary is between 28800 - 48000 £ per year.
Research & Knowledge Services (RKS) are the source of trusted knowledge which enables the Firm to win and deliver quality work and our clients to navigate future risks. We are committed to career development and take pride in our Team's open and supportive culture. We have successfully supported colleagues into promotion to more senior roles within the team, on internal and client secondments, and into new roles within AG's legal and business services teams.
What You’ll Do
- Updates content and carries out other governance, reporting and administrative tasks on the Firm’s knowledge and research tools (including but not limited to HighQ, SharePoint, Vuture, HubSpot).
- Responds professionally: politely, promptly and accurately to requests for support from colleagues across the Firm, seeking guidance from their line manager / RKS Leadership Team as appropriate.
- Supports Research & Knowledge Services colleagues as required in responding to requests received centrally by the team via the Research & Knowledge Services helpdesk with the use of appropriate legal and business research, current awareness, and knowledge management tools and techniques.
Who We’re Looking For
- Good technical knowledge of SharePoint, Teams, HighQ developed through direct experience and / or formal training.
- Good working knowledge of other core MS Office tools: Word, Excel, Outlook, PowerPoint.
- Experience with PowerBI, Power Apps, video / audio editing software desirable but not essential.
- Committed to developing technical skills relevant to the resources the role supports.
- Customer service focused developed through direct experience in a customer-facing role.
Why Choose Us?
Addleshaw Goddard is a place where you are not just valued but encouraged to reach your full potential. Our culture promotes improvement, growth, and collaboration, making us the natural choice for top-tier clients. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
Interested? If this role sounds like your next career step, we’d love to hear from you. Click the Apply button to view the full role profile on our website and start your application!
Research and Knowledge Executive in Manchester employer: Addleshaw Goddard
Contact Detail:
Addleshaw Goddard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research and Knowledge Executive in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit in, so be ready to share how your skills align with our commitment to growth and collaboration.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with SharePoint, Teams, or any of the tools mentioned, make sure to highlight that during your conversations. We love candidates who are tech-savvy!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for us.
We think you need these skills to ace Research and Knowledge Executive in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with SharePoint, Teams, and other tools mentioned in the job description. We want to see how your skills align with what we’re looking for!
Showcase Your Customer Service Skills: Since this role is customer service focused, share examples from your past experiences where you’ve provided excellent support. We love to see how you’ve made a difference for others!
Be Professional and Polite: When responding to any application queries or during the application process, keep it professional and courteous. We value a friendly approach and want to see that reflected in your communication.
Apply Through Our Website: Don’t forget to click the Apply button on our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all applicants efficiently.
How to prepare for a job interview at Addleshaw Goddard
✨Know Your Tools
Familiarise yourself with the key tools mentioned in the job description, like SharePoint and HighQ. We recommend doing a quick tutorial or two to brush up on your skills, as being able to discuss your experience with these platforms will show your technical knowledge and readiness for the role.
✨Showcase Your Customer Service Skills
Since the role requires a customer service focus, think of specific examples from your past experiences where you provided excellent support. We suggest preparing a couple of anecdotes that highlight your ability to respond professionally and promptly to requests, as this will resonate well with the interviewers.
✨Research the Company Culture
Understanding Addleshaw Goddard's commitment to career development and their supportive culture can give you an edge. We advise you to reflect on how your values align with theirs and be ready to discuss why you’re excited about contributing to such an environment.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the team and the role. We suggest asking about opportunities for professional development or how the team collaborates on projects, as this shows your genuine interest in the position and the company.