Onboarding Coordinator Apprentice in Manchester

The Onboarding team at Addleshaw Goddard helps set new clients up to work with the firm. Their role is to collect key information and make sure everything is correct before any legal work begins. This includes verifying the client, the work they do and making sure everything is legal, especially rules to prevent money laundering. The team also makes sure all the information is organised so that lawyers can start helping the client quickly.

As an Onboarding Coordinator Apprentice, you will support three functions with a range of administrative tasks. These functions are:

• Conflicts: The Conflicts team checks to make sure that the firm can work for a new client without issues or clashes with other clients.
• Financial Crime & Sanctions: This team protects the firm from illegal activities like money laundering and makes sure the firm follows rules about working with certain people or countries.
• Internal Audit: The Internal Audit team makes sure everything is done well and follows the rules. They look at processes and records to spot errors or risks, helping the firm improve and stay safe.

Successful applicants will complete the Business Administration Level 3 apprenticeship with BPP. As an Onboarding Coordinator Apprentice at Addleshaw Goddard, a typical day might be:

• You start your day by reviewing new requests the team has received. You help decide who should handle each request, making sure work is shared fairly.
• You spend time talking to other teams in the firm, like the lawyers (Fee Earners) and Personal Assistants (PAs), to resolve queries or missing information.
• You collect information about requests the team has handled and help create simple reports for managers, showing team progress.
• At the end of the day, you give an update to your team about what still needs attention.
• Sometimes, you help set up “information barriers”, avoiding conflicts.
• Occasionally, you help with questions about compliance, with support from your supervisors.
• You'll learn how to organise work, communicate with different teams, and understand how a law firm stays safe and efficient.

What we are looking for:

There is no such thing as a ‘typical' Addleshaw Goddard candidate. As a firm, we are shaped by different perspectives, and we know our success depends on giving opportunities to people from a range of backgrounds, locations and perspectives. There are some qualities we would like you to bring to this role:

• Good Communication: You can talk and write clearly, and you're happy to ask questions or explain details.
• Team Player: You enjoy working with others and helping the team achieve its goals.
• Organised: You keep track of tasks and manage time well, even when things get busy.
• Problem Solver: You like finding solutions to challenges and aren't afraid to try new ways of working.
• Attention to Detail: You check your work to make sure information is accurate and nothing is missed.
• Willing to Learn: You're open to learning new skills, including using new technology/AI tools over time.
• Confidentiality: You understand the importance of keeping information private and safe.
• Customer Focused: You want to help clients and colleagues, creating a smooth experience.

To be eligible for the apprenticeship, you must have achieved 5 GCSE's grades 4/C or above (or equivalent qualifications), including English and Maths.

What you can expect:

With Addleshaw Goddard, you can expect a supportive team culture, a flexible, friendly and state-of-the-art working environment, and an attractive salary and benefits package. For the role of Onboarding Coordinator Apprentice, we will reward you with a first-year salary of £21,500. We have a range of benefits, including access to healthcare, mental health support and wellbeing and lifestyle initiatives. Our dedicated Early Careers team will support you before and whilst in the role, including delivering development opportunities via our Early Careers pathways. We operate a hybrid working model, requiring employees to attend the office for a minimum 3 days per week, with the remaining days available for remote working. Specific office attendance requirements may vary by role and business needs.