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For Companies At a Glance
- Tasks: Manage client ledgers and secure outstanding payments with a professional touch.
- Company: Join Addleshaw Goddard, a leading firm with a supportive and collaborative culture.
- Benefits: Enjoy career progression, a dynamic work environment, and a focus on personal development.
- Why this job: Make a real impact in a high-performing team while developing your credit control skills.
- Qualifications: 2+ years of credit control experience and strong communication skills are essential.
- Other info: Be part of a diverse team that values growth, innovation, and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
PURPOSE OF THE ROLE
Due to the ongoing success and expansion of the Firm we are looking to hire a self-motivated, experienced credit professional to join our Credit Control team. Working as part of an ambitious team, you will deliver a professional collection experience to our clients whilst meeting the Firm's financial needs, helping to unlock aged debt with curiosity and energy.
THE TEAM
Based in our Leeds city centre office, the team consists of 2 team leaders, 2 senior credit controllers, 5 credit controllers and 1 administrator. The team is high performing and has set consistent records in cash collections over the last 5 years. Working collaboratively, the team are focused on cash collections, aged debt reduction and accurate ledger segmentation. The aim is to meet / exceed the firm's cash and provisioned debt targets. You will work as part of an established team, with a significant track record of internal promotion and career development. We are committed to supporting and providing progression opportunities at all levels across the Firm.
WHAT TO EXPECT IN THIS ROLE
- From day one you will take ownership and control of your own client ledger.
- Our clients are at the heart of AG and your ability to communicate with individuals of all levels professionally will be key.
- Contacting clients by telephone and email you will use your skill and experience to secure outstanding payments for the Firm.
- Accurately documenting each contact made and segmenting the ledger using our query coding system.
- Managing your own time and prioritising your workload to reach the monthly cash and aged debt targets.
- After the initial training period you will also be required to work on our team inbox as part of the team rota.
YOUR AREAS OF KNOWLEDGE AND EXPERTISE
To be successful in this role, you will:
- Essentials
- Have at least 2 years + credit control experience within a comparable professional services environment. Whilst experience within a law firm would be advantageous this would not be essential.
- Have a track record of success and be able to demonstrate examples of reaching and exceeding targets around cash collection and aged debt reduction.
- Maintain efficient workload, diary, and task management, ensuring the accuracy and levels of client service expected within a high performing team.
- Be a confident stakeholder manager, with evidenced experience of engaging with internal and external stakeholders of all levels.
- Have previous experience understanding complex credit control matters and be enthusiastic in finding innovation solutions to meeting Firm targets.
- Remain calm and optimistic in time sensitive situations or under pressure.
- Strong IT literacy using Excel, 3E, Outlook etc.
- Desirables
- CICM qualification.
- Fluency in French, Arabic and/or German to support the International offices would be highly desirable but not required.
OUR FIRM
Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition. We not only provide technical excellence and experience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets. Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG.
OUR APPROACH: IMAGINE THE BEST YOU CAN BE
Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in. Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients. Are you up for the challenge?
Credit Controller - Leeds employer: Addleshaw Goddard
Contact Detail:
Addleshaw Goddard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Leeds
✨Tip Number 1
Get to know the company inside out! Research Addleshaw Goddard's values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients at all levels, it's crucial to convey your ideas clearly and confidently. Role-play with a friend or use online resources to sharpen your pitch.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our high-performing Credit Control team.
We think you need these skills to ace Credit Controller - Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your credit control experience and any achievements in cash collection or debt reduction. We want to see how you can bring your skills to our high-performing team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our firm's goals. Show us your enthusiasm for joining our ambitious team in Leeds.
Showcase Your Communication Skills: Since you'll be dealing with clients at all levels, it's crucial to demonstrate your communication skills. In your application, mention specific examples where you've successfully managed stakeholder relationships or resolved complex credit issues.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining us at Addleshaw Goddard!
How to prepare for a job interview at Addleshaw Goddard
✨Know Your Numbers
Before the interview, brush up on your credit control metrics. Be ready to discuss your past achievements in cash collections and aged debt reduction. Having specific examples at your fingertips will show that you’re not just experienced but also results-driven.
✨Showcase Your Communication Skills
Since this role involves liaising with clients at all levels, practice articulating your thoughts clearly and professionally. Consider role-playing common scenarios with a friend to demonstrate how you would handle client interactions effectively.
✨Demonstrate Team Spirit
The team at Addleshaw Goddard values collaboration, so be prepared to share examples of how you've worked successfully within a team. Highlight any experiences where you’ve contributed to achieving collective goals or supported colleagues in reaching targets.
✨Stay Calm Under Pressure
Credit control can be stressful, especially when dealing with overdue payments. Think of instances where you’ve managed high-pressure situations calmly and effectively. This will reassure the interviewers that you can maintain professionalism even in challenging circumstances.
