An exciting opportunity has arisen for a Commercial Vehicle Workshop Controller to join a well‑established commercial vehicle dealership, delivering high‑quality maintenance and repair solutions.
As a Commercial Vehicle Workshop Controller, you will be responsible for overseeing the workshop workflow and ensuring efficient, high‑quality repairs.
This full‑time permanent role offers a salary range of £42,000 - £45,000 and benefits.
Responsibilities
- Maximise hours sold, revenue per transaction, product sales, and adhere to VHC process.
- Allocate work efficiently and coordinate with front‑of‑house and bookings.
- Ensure clear, proactive communication across teams and customers.
- Lead, coach, and develop team; manage training and leave.
- Maintain equipment, arrange calibrations, perform tooling checks.
- Ensure parts availability and manage displaced parts.
- Complete repair documentation accurately and adhere to VWCV warranty standards.
- Support processes to exceed VWCV customer satisfaction targets.
- Keep documentation and workshop audit‑ready (ISO/HSO).
What we are looking for
- Previously worked as Workshop Controller, workshop supervisor, Workshop Team, Workshop Operations Manager, Commercial Vehicle Technician or in a similar role.
- Must have experience working with light commercial vehicles.
- Strong technical knowledge of light commercial vehicles.
- Proven experience managing a team in a similar environment.
- Understanding of Health & Safety requirements within the automotive industry.
- Excellent attention to detail and organisational skills.
- Strong interpersonal skills to work collaboratively with staff and customers.
Shift
- Monday - Friday: 7am - 5pm
- 1 in 4 Saturdays: 7am - 12pm
What\'s on offer
- Competitive salary
- Potential bonus for meeting targets
- Comprehensive training programmes for career progression
- 30 days annual leave including bank holidays
- Additional loyalty leave
- Holiday purchase scheme
- Pension scheme
- Cycle‑to‑work scheme
- Personal accident coverage
- Electric Vehicle Salary Sacrifice scheme
- Referral bonus
This is a fantastic opportunity to take ownership of a busy commercial vehicle workshop and develop your career within a supportive and professional environment.
