At a Glance
- Tasks: Manage cleaning services across multiple locations and ensure high standards are met.
- Company: Join a leading facilities management provider with a focus on teamwork.
- Benefits: Enjoy a salary of £37,000, a company vehicle, and additional perks.
- Other info: Monday to Friday hours with great opportunities for career growth.
- Why this job: Take charge of operations and make a real difference in service delivery.
- Qualifications: Experience in operational management and team leadership is essential.
An opportunity has arisen for a Key Account Manager / Operations Manager to join a facilities management provider delivering cleaning, security, maintenance and workplace services. In this role, you will be responsible for overseeing cleaning services across a regional portfolio, maintaining client relationships and supporting the effective management of operational teams. You will also monitor service delivery, contractual performance and operational costs to ensure agreed standards are maintained. This is a full-time position offering a salary of £37,000, together with a company vehicle and benefits. The role is based near Guildford and involves travel to client locations across Surrey, including Camberley, Staines and Reigate.
Key Responsibilities:
- Overseeing the delivery of routine and scheduled cleaning services across multiple locations.
- Reviewing service performance against agreed KPIs and contractual standards.
- Coordinating operational resources to support efficient service delivery and budget control.
- Producing and reviewing operational and financial reports for management.
- Monitoring staff attendance and working hours to assist with payroll administration.
- Managing supplier arrangements and reviewing the standard of services provided.
- Assisting with recruitment, staff matters and employee-related issues.
- Arranging relevant training and development activities for operational staff.
- Ensuring cleaning activities meet applicable quality, environmental, health and safety standards.
What we are looking for:
- Previous experience in an operational or business management role.
- Experience managing teams and supporting their professional development.
- Understanding of commercial operations, budgets and financial reporting.
- Ability to plan operational activities and implement changes where required.
- Knowledge of BICSc or equivalent cleaning industry standards.
- Understanding of business growth and identifying opportunities to expand services.
- Good IT skills, including Microsoft Office and handling operational information.
- Effective communication, negotiation and organisational skills.
Relevant Professional Background:
- Cleaning Operations Manager
- Cleaning Contract Manager
- Cleaning Account Manager
- Cleaning Key Account Manager
- Regional Cleaning Manager
- Area Cleaning Manager
- Cleaning Services Manager
- Cleaning Manager
- Business Manager – Cleaning
Working Hours: Monday to Friday, 07:00 - 16:00.
What's on offer:
- Salary of £37,000.
- Company vehicle.
- Additional benefits.
Apply today to take on a regional management position within the cleaning and facilities management sector.
Cleaning Key Account Manager / Operations Manager in Woking employer: Additional Resources
At Additional Resources, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior App Security Engineer, you will benefit from flexible hybrid remote work arrangements in London, competitive salary packages, and ample opportunities for professional growth in the rapidly evolving field of application security. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Key Account Manager / Operations Manager in Woking
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Additional Resources.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Additional Resources.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Additional Resources, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cleaning Key Account Manager / Operations Manager in Woking
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Additional Resources that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Additional Resources specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Additional Resources will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Additional Resources
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Additional Resources a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Additional Resources.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Additional Resources, showcasing your work ethic and the quality of your previous roles in janitorial services.
