SERVICE ADVISOR ~ CUSTOMER SERVICE in Southampton

SERVICE ADVISOR ~ CUSTOMER SERVICE in Southampton

Southampton Full-Time 27450 - 33550 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support customers with vehicle care and ensure a smooth service experience.
  • Company: Established dealership known for excellent customer service and vehicle support.
  • Benefits: Competitive salary, bonus structure, 25 days holiday, and gym membership.
  • Other info: Great training opportunities and a friendly work environment.
  • Why this job: Join a professional team and make a real difference in customer satisfaction.
  • Qualifications: Experience in customer service roles, preferably as a Service Advisor.

The predicted salary is between 27450 - 33550 Β£ per year.

An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support. As a Service Advisor, you will be supporting the service department to ensure a smooth, professional, and efficient experience for every customer.

This full-time permanent role offers a salary range of OTE 25,000 - 40,000 and benefits.

  • Greeting and welcoming aftersales customers in a professional manner
  • Managing service bookings and keeping customers informed throughout their visit
  • Liaising with workshop and parts teams to coordinate efficient service delivery
  • Advising customers on additional work and promoting relevant services
  • Maintaining accurate records and delivering high standards of service

What we are looking for:

  • Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.

Monday to Friday: 08:00 - 18:00
Saturdays: 1 in 3 rota, 08:00 - 12:30

What's on offer:

  • Competitive Salary
  • Bonus structure
  • 25 days holiday plus bank holidays
  • Comprehensive training and ongoing professional development
  • Company pension
  • Employee discounts
  • Gym membership
  • On-site parking

This is a fantastic opportunity for a proactive individual to join a recognised and professional team.

SERVICE ADVISOR ~ CUSTOMER SERVICE in Southampton employer: Additional Resources

At Additional Resources, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior App Security Engineer, you will benefit from flexible hybrid remote work arrangements in London, competitive salary packages, and ample opportunities for professional growth in the rapidly evolving field of application security. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and encourages continuous learning.

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Contact Details:

Additional Resources Recruitment Team

We think you need these skills to ace SERVICE ADVISOR ~ CUSTOMER SERVICE in Southampton

Customer Service Skills
Communication Skills
Service Booking Management
Liaising with Teams
Advising Customers
Record Keeping
Attention to Detail