At a Glance
- Tasks: Support customers with vehicle care and ensure a smooth service experience.
- Company: Established dealership known for excellent customer service and vehicle support.
- Benefits: Competitive salary, bonus structure, 25 days holiday, and gym membership.
- Other info: Great training opportunities and a chance to grow in a dynamic environment.
- Why this job: Join a professional team and make a real difference in customer satisfaction.
- Qualifications: Experience in a customer-facing role within the motor trade is essential.
The predicted salary is between 22500 - 27500 £ per year.
An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Service Advisor, you will be supporting the service department to ensure a smooth, professional, and efficient experience for every customer. This full-time permanent role offers a salary range of OTE £25,000 - £40,000 and benefits.
You will be responsible for:
- Greeting and welcoming aftersales customers in a professional manner
- Managing service bookings and keeping customers informed throughout their visit
- Liaising with workshop and parts teams to coordinate efficient service delivery
- Advising customers on additional work and promoting relevant services
- Maintaining accurate records and delivering high standards of service
What we are looking for:
- Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
- Prior experience of 1 year in a customer-facing role within the motor trade
- Strong organisational skills and attention to detail
- Confidence in working in a fast-paced, high-volume environment
- Full UK driving licence
Shift:
- Monday to Friday: 08:00-18:00
- Saturdays: 1 in 3 rota, 08:00-12:30
What's on offer:
- Competitive Salary
- Bonus structure
- 25 days holiday plus bank holidays
- Comprehensive training and ongoing professional development
- Company pension
- Employee discounts
- Gym membership
- On-site parking
This is a fantastic opportunity for a proactive individual to join a recognised and professional team.
Service Advisor in Shirley employer: Additional Resources
At Additional Resources, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior App Security Engineer, you will benefit from flexible hybrid remote work arrangements in London, competitive salary packages, and ample opportunities for professional growth in the rapidly evolving field of application security. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and encourages continuous learning.