Email Marketing Manager - Klaviyo, Agency in Putney

An opportunity has arisen for a Senior Email Account Manager to join a digital marketing agency supporting e-commerce brands across fashion, sportswear, supplements and other consumer sectors. As a Senior Email Account Manager, you will lead client accounts from strategy and planning through campaign delivery, optimisation and performance reporting, using Klaviyo to drive measurable results. This full-time role offers hybrid working options, with at least 3 days per week in the Putney office, and a salary of £32,000 - £44,000 with benefits. You Will Be Responsible For: Managing client relationships, onboarding new accounts, conducting performance reviews, planning promotions and identifying retention risks. Developing campaign calendars, automated flow strategies, audience segmentation, list growth plans and A/B testing schedules. Managing Klaviyo campaigns and flows, including quality checks, scheduling, optimisation, dynamic content, deliverability and auditing underperforming automations. Briefing designers and copywriters, reviewing creative work, coordinating production through (url removed) and working with design and build teams to meet deadlines. Reporting on email revenue, store revenue contribution, campaign and flow performance, and list growth using Hiro Analytics, translating results into recommendations and monitoring account progress. What We Are Looking For: Essential: Approx 4 years' experience in email marketing, including a minimum of 2 years managing multiple ecommerce clients within an agency. Strong practical experience with Klaviyo, including building automated flows, creating segments, running A/B tests, managing deliverability and generating reports independently. A proven track record of delivering revenue growth for direct-to-consumer (DTC) brands, with the ability to explain the strategies used and their results. A good understanding of creative email and copy, including briefing designers and reviewing work for quality and brand consistency. Desirable: Experience with SMS marketing through Klaviyo. Familiarity with Hiro Analytics, (url removed) or Figma. Knowledge of Shopify, including how ecommerce applications, reviews, subscriptions and loyalty programmes integrate with email marketing. An interest in using AI tools to support campaign planning, briefing, copy development and reporting. The candidates from the following background will be considered: Email Account Manager, Senior Email Marketing Manager, Email Marketing Specialist, Email Marketing Executive, Klaviyo Specialist, Klaviyo Account Manager, Email Marketing Account Manager, CRM Manager, Email Campaign Manager, Lifecycle Marketing Manager, Retention Marketing Manager, Ecommerce Account Manager, Email Automation Specialist or in a similar role. What’s on offer: Competitive salary Company pension 25 days' annual leave plus bank holidays Casual dress and company events Quarterly team trips Apply today for the opportunity to take ownership of paid social campaigns, build strong client relationships and contribute to the growth of e-commerce brands within a collaborative marketing environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003