At a Glance
- Tasks: Lead a dynamic team and drive business growth in a thriving estate agency.
- Company: Join a well-established independent estate agency with a strong local presence.
- Benefits: Competitive salary, negotiable pay, and opportunities for professional development.
- Other info: Enjoy a hands-on role with excellent career advancement opportunities.
- Why this job: Make a real impact by leading operations and building lasting client relationships.
- Qualifications: Experience in estate agency leadership and a strong record of team performance.
The predicted salary is between 35000 - 40000 £ per year.
An opportunity has arisen for a Head of Operations / Branch Manager to join a well-established independent estate agency with a strong presence in the local residential property market.
As Head of Operations / Branch Manager, you will report to the Director, overseeing day-to-day operations, leading the team, driving business growth and deputising when required.
This is a full-time role offering salary range of £35,000 - £40,000 (negotiable) and benefits.
This is a hands-on leadership role involving business development, winning new instructions, building client relationships and supporting revenue growth.
You will be responsible for
- Conduct regular team meetings and one-to-ones to review progress and resolve challenges.
- Monitor performance against key measures, including pipeline activity, conversions, instructions and revenue.
- Identify development requirements and provide coaching to improve individual and team performance.
- Oversee compliance with AML, GDPR, Trading Standards and applicable property legislation.
- Work alongside the Property Manager to ensure the managed lettings portfolio is maintained to the required standard.
- Prepare operational and performance updates for senior management.
- Generate new opportunities through valuations, instructions and the acquisition of landlords and vendors.
- Develop and maintain relationships with clients, property developers and relevant local contacts.
- Support marketing initiatives and activities designed to strengthen the agency's local presence.
- Identify opportunities to expand the managed lettings portfolio.
- Manage recruitment activity when vacancies arise, including candidate screening, interviews and onboarding.
What we are looking for
- Previously worked as Estate Agency Branch Manager, Estate Agency Manager, Sales & Lettings Manager, Operations Lead, Area Manager, Estate Agent Manager, General Manager, Operations Manager, Regional Manager or in a similar role.
- Possess leadership experience within estate agency or residential property.
- A strong record of leading, developing and improving team performance.
- Commercial awareness with an understanding of revenue generation and business growth.
- Understanding of relevant property legislation and compliance requirements.
- Proven ability to develop new business and build lasting client relationships.
- Excellent organisational skills with the ability to manage multiple priorities within a busy office.
- Strong communication skills when dealing with clients, employees and senior management.
- ARLA qualification would be beneficial.
This is an excellent opportunity for an experienced estate agency leader to take a senior operational position and play a key role in driving team performance and business growth.
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Head of Operations / Branch Manager - Estate Agency in London employer: Additional Resources
Join a forward-thinking company that values innovation and technical excellence, where as a Senior Platform Engineer, you will play a pivotal role in scaling a pioneering platform. With a strong emphasis on employee growth, collaborative work culture, and the opportunity to lead cutting-edge projects, this position offers a unique chance to make a meaningful impact in a dynamic environment. Located in a vibrant area, the company provides excellent benefits and fosters a culture of continuous learning and development.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations / Branch Manager - Estate Agency in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Additional Resources.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Additional Resources? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Additional Resources's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Head of Operations / Branch Manager - Estate Agency in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Head of Operations / Branch Manager - Estate Agency role at Additional Resources, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Additional Resources
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Additional Resources operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Additional Resources. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Additional Resources.
