At a Glance
- Tasks: Lead a dynamic team, drive business growth, and oversee daily operations in a thriving estate agency.
- Company: Established independent estate agency with a strong local presence.
- Benefits: Competitive salary, negotiable pay, and opportunities for professional development.
- Other info: Join a vibrant team and enjoy excellent career growth opportunities.
- Why this job: Take charge of operations and make a real impact in the property market.
- Qualifications: Experience in estate agency leadership and a knack for building client relationships.
The predicted salary is between 33750 - 41250 £ per year.
An opportunity has arisen for a Head of Operations / Branch Manager to join a well-established independent estate agency with a strong presence in the local residential property market. As Head of Operations / Branch Manager, you will report to the Director, overseeing day-to-day operations, leading the team, driving business growth and deputising when required. This is a full-time role offering a salary range of £35,000 - £40,000 (negotiable) and benefits.
This is a hands-on leadership role involving business development, winning new instructions, building client relationships and supporting revenue growth. You will be responsible for:
- Conduct regular team meetings and one-to-ones to review progress and resolve challenges.
- Monitor performance against key measures, including pipeline activity, conversions, instructions and revenue.
- Identify development requirements and provide coaching to improve individual and team performance.
- Oversee compliance with AML, GDPR, Trading Standards and applicable property legislation.
- Work alongside the Property Manager to ensure the managed lettings portfolio is maintained to the required standard.
- Prepare operational and performance updates for senior management.
- Generate new opportunities through valuations, instructions and the acquisition of landlords and vendors.
- Develop and maintain relationships with clients, property developers and relevant local contacts.
- Support marketing initiatives and activities designed to strengthen the agency's local presence.
- Identify opportunities to expand the managed lettings portfolio.
- Manage recruitment activity when vacancies arise, including candidate screening, interviews and onboarding.
What we are looking for:
- Previously worked as Estate Agency Branch Manager, Estate Agency Manager, Sales & Lettings Manager, Operations Lead, Area Manager, Estate Agent Manager, General Manager, Operations Manager, Regional Manager or in a similar role.
- Possess leadership experience within estate agency or residential property.
- A strong record of leading, developing and improving team performance.
- Commercial awareness with an understanding of revenue generation and business growth.
- Understanding of relevant property legislation and compliance requirements.
- Proven ability to develop new business and build lasting client relationships.
- Excellent organisational skills with the ability to manage multiple priorities within a busy office.
- Strong communication skills when dealing with clients, employees and senior management.
- ARLA qualification would be beneficial.
This is an excellent opportunity for an experienced estate agency leader to take a senior operational position and play a key role in driving team performance and business growth. Apply today to be considered.
Head of Operations / Branch Manager - Estate Agency employer: Additional Resources
Join a forward-thinking company that values innovation and technical excellence, where as a Senior Platform Engineer, you will play a pivotal role in scaling a pioneering platform. With a strong emphasis on employee growth, collaborative work culture, and the opportunity to lead cutting-edge projects, this position offers a unique chance to make a meaningful impact in a dynamic environment. Located in a vibrant area, the company provides excellent benefits and fosters a culture of continuous learning and development.
