At a Glance
- Tasks: Welcome clients, manage calls, and keep the reception area running smoothly.
- Company: Join a professional legal practice in a friendly office environment.
- Benefits: Earn up to £26,000 with great benefits and career growth.
- Other info: Perfect for high school and college students looking for a dynamic role.
- Why this job: Kickstart your career in the legal sector and be part of a supportive team.
- Qualifications: Previous reception experience or a confident phone manner is a plus.
An opportunity has arisen for a Receptionist / Front of house to join a legal practice, providing professional legal services and maintaining an efficient and welcoming office environment.
As a Receptionist, you will take primary responsibility for reception and front-of-house activities, welcoming visitors, handling telephone enquiries and ensuring the smooth running of the reception area.
This full-time role based in Glasgow offers a salary of up to £26,000 and benefits.
You will be responsible for
- Welcoming clients and visitors, ensuring professional and friendly reception experience.
- Answering incoming calls, handling enquiries and directing them to the appropriate team members.
- Managing appointments and arranging meeting room bookings.
- Processing incoming and outgoing post.
- Maintaining a clean, tidy and presentable reception area.
- Providing general administrative assistance, including filing and data entry.
- Monitoring office supplies, maintaining stock and coordinating maintenance requests. What we are looking for:
- Previous reception experience or a confident and professional telephone manner.
- A clear understanding of the importance of reception and front-of-house responsibilities.
- High school diploma or equivalent qualification.
- Basic computer skills, including Microsoft Word, Excel and Outlook.
- Clear and professional communication skills, both face-to-face and over the telephone.
- Additional training in administration or legal support would be advantageous. The candidates from the following background will be considered:
- Receptionist, Front of House Receptionist, Legal Receptionist, Front of House Assistant, Reception Assistant, Front Desk Receptionist, Reception Coordinator, Front of House Coordinator, Reception Administrator, Legal Administrator, Legal Secretary, Office Receptionist, Administrative Assistant, Office Administrator, Client Services Assistant Apply today to begin your career within the legal sector and become a valued part of a professional team.
- Important
Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
Receptionist / Front of house in Glasgow employer: Additional Resources
At Additional Resources, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior App Security Engineer, you will benefit from flexible hybrid remote work arrangements in London, competitive salary packages, and ample opportunities for professional growth in the rapidly evolving field of application security. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Front of house in Glasgow
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Additional Resources. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Additional Resources before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist / Front of house in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Additional Resources:Your cover letter is your chance to shine! Tell us why you want to work at Additional Resources specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Additional Resources!
How to prepare for a job interview at Additional Resources
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
