At a Glance
- Tasks: Lead cleaning operations and manage client relationships across multiple sites.
- Company: Facilities management company offering diverse services and a supportive work environment.
- Benefits: Competitive salary, company vehicle, and opportunities for professional growth.
- Other info: Monday to Friday shifts with excellent career development opportunities.
- Why this job: Make a real impact by ensuring high-quality service delivery in a dynamic role.
- Qualifications: Experience in business management and team leadership is essential.
An opportunity has arisen for a Cleaning Key Account Manager / Operations Manager to join a facilities management company providing cleaning, security, maintenance and workplace support services.
As a Cleaning Key Account Manager / Operations Manager, you will oversee regional cleaning operations, manage client relationships and ensure consistent service, commercial and performance standards across multiple sites.
This full-time role offers a salary of £37,000 plus company vehicle and benefits.
Based near Guildford, the role involves travelling to client sites across Surrey, including Camberley, Staines and Reigate.
You will be responsible for
- Managing the delivery of daily and periodic cleaning services across the assigned region.
- Monitoring service performance, KPIs and contractual requirements, addressing issues where necessary.
- Coordinating site resources to ensure services are delivered effectively and within agreed budgets.
- Preparing and analysing operational and financial data for regular management reporting.
- Managing attendance and timekeeping information to support accurate payroll processing.
- Overseeing supplier relationships and ensuring agreed service standards are maintained.
- Supporting recruitment, employee relations and the resolution of HR-related matters.
- Coordinating training and development to maintain appropriate standards across the team.
- Ensuring work is carried out in line with relevant quality, environmental, health and safety requirements. The candidates from the following background will be considered:
- Cleaning Key Account Manager, Cleaning Account Manager, Cleaning Contract Manager, Cleaning Operations Manager, Cleaning Manager, Area Cleaning Manager, Regional Cleaning Manager, Cleaning Services Manager, Business Manager - Cleaning or similar.
What we are looking for: Essential
- Experience in Business Management or an operational management position.
- Background in leading teams and developing commercial or business opportunities.
- Experience managing budgets, financial information and monthly reporting data.
- Able to develop business strategies and manage operational changes.
- Knowledge of BICSc or similar cleaning industry certification.
- Ability to generate leads and identify opportunities to increase revenue.
- Skilled in IT, including Microsoft Office and the ability to analyse and present information.
- Strong negotiation skills, including experience securing additional business or services. Desirable:
- A degree or relevant professional qualification.
* IOSH training. Shift
* Monday - Friday: 07:00 - 16:00 What's on offer
- Competitive salary
- Company vehicle Apply today for the opportunity to take responsibility for a varied regional operation and play a key role in delivering high-quality service to clients.
- Important
Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
Cleaning Key Account Manager / Operations Manager employer: Additional Resources
At Additional Resources, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior App Security Engineer, you will benefit from flexible hybrid remote work arrangements in London, competitive salary packages, and ample opportunities for professional growth in the rapidly evolving field of application security. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Key Account Manager / Operations Manager
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Additional Resources.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Additional Resources.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Additional Resources, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cleaning Key Account Manager / Operations Manager
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Additional Resources that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Additional Resources specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Additional Resources will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Additional Resources
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Additional Resources a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Additional Resources.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Additional Resources, showcasing your work ethic and the quality of your previous roles in janitorial services.
