Overview
In this role you will lead a private children’s dental clinic, ensuring smooth day-to-day operations, finances, and staff performance to deliver gentle, stress-free care. You’ll shape the patient experience from booking through departure and optimise workflows to support clinicians and retain patients. You will drive efficiency, recruitment, and performance improvement while maintaining a strong service focus. This is an opportunity to own the clinic’s operations and contribute to high-quality pediatric dental care.
Responsibilities
- Ensure a smooth and efficient patient journey from booking to departure
- Maintain predictable patient flow across all appointment types
- Write and update standard operating procedures (SOPs)
- Optimise room usage, clinician schedules, and staffing levels
- Manage recruitment, hiring, and onboarding for support roles
- Conduct performance reviews and address underperformance promptly
- Track revenue and monitor conversion rates from enquiries to appointments
- Review payroll-to-revenue ratios and identify cost efficiencies
- Improve patient retention through recalls, loyalty programmes, and referrals
Key requirements
- Experienced dental practice manager with at least 3 years in a similar role
- Strong commercial awareness with experience tracking revenue and KPIs
- Effective people management and leadership skills
- Commitment to delivering excellent patient service
- leadership
- people management
- customer service orientation
- revenue tracking
- KPI analysis
Dental Practice Manager in Clapham employer: Additional Resources
At Additional Resources, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior App Security Engineer, you will benefit from flexible hybrid remote work arrangements in London, competitive salary packages, and ample opportunities for professional growth in the rapidly evolving field of application security. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions and encourages continuous learning.
