Senior Business Analyst - JSM Implementation in City of Westminster

Senior Business Analyst - JSM Implementation in City of Westminster

City of Westminster Temporary Home office (partial)
Additional Resources

At a Glance

  • Tasks: Lead the implementation of Jira Service Management and collaborate with tech teams.
  • Company: Join a leading biotech firm revolutionising healthcare with AI and genetic data.
  • Benefits: Competitive daily rate, hybrid working options, and professional development opportunities.
  • Other info: Exciting opportunity for career growth in a high-profile transformation programme.
  • Why this job: Make a real impact in precision healthcare while enhancing your skills in a dynamic environment.
  • Qualifications: Experience in business analysis and Jira Service Management implementations required.

An opportunity has arisen for a Senior Business Analyst to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare. As a Senior Business Analyst, you will support the implementation of Jira Service Management, ensuring workflows, processes and integrations are successfully delivered within a live operational environment. This is a 6-month contract-based role offering hybrid / remote working options, salary range of £450 - £600 per day and benefits.

You will be responsible for:

  • Working closely with technical teams, implementation specialists and business stakeholders to deliver Jira Service Management solutions.
  • Leading Business Analysis activities throughout the implementation phase, including workflow design, process documentation and delivery support.
  • Supporting the transition of an Access Governance function onto Jira Service Management using established workflows and operational processes.
  • Creating and maintaining process maps, workflow documentation, user stories, implementation tickets and acceptance criteria.
  • Analysing and supporting API integrations between Jira Service Management, HubSpot and other business systems.
  • Ensuring solutions align with wider service management processes and technology environments.
  • Supporting testing, validation and User Acceptance Testing (UAT) activities.
  • Identifying delivery risks, dependencies and implementation considerations.
  • Producing operational documentation, training materials and implementation resources to support adoption.

What we are looking for:

  • Previously worked as a Business Analyst, Business Systems Analyst, Systems Analyst, Process Analyst or in a similar role.
  • Proven experience delivering Jira Service Management implementations.
  • Strong Business Analysis experience within system implementation, digital transformation or operational change programmes.
  • Experience working with HubSpot integrations.
  • Previous involvement in projects that have progressed from discovery through to implementation and delivery.
  • Strong skills in workflow design, process mapping and business documentation.
  • Experience supporting system integrations, including API-related analysis.
  • Knowledge of IT Service Management (ITSM) processes, workflow automation and service delivery models.
  • Experience producing training materials, operational procedures and implementation documentation.

This is an excellent opportunity for a Business Analyst with Jira Service Management implementation experience to join a high-profile transformation programme.

Senior Business Analyst - JSM Implementation in City of Westminster employer: Additional Resources

Join a forward-thinking company that values innovation and technical excellence, where as a Senior Platform Engineer, you will play a pivotal role in scaling a pioneering platform. With a strong emphasis on employee growth, collaborative work culture, and the opportunity to lead cutting-edge projects, this position offers a unique chance to make a meaningful impact in a dynamic environment. Located in a vibrant area, the company provides excellent benefits and fosters a culture of continuous learning and development.

Additional Resources

Contact Details:

Additional Resources Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Business Analyst - JSM Implementation in City of Westminster

Join Biotechnology Meetups

Get yourself into the loop by joining local biotech meetups or workshops. These events are perfect for making connections with professionals in the field and can often lead to temporary gigs through word-of-mouth. Plus, you'll get to hear about the latest trends and developments directly from the source.

Showcase Your Passion in Science

Consider starting a blog or social media channel to showcase your interest in biotechnology. Share the latest research, your insights, and even your projects. This will not only enhance your visibility in the community but also attract potential employers like Additional Resources who might be scrolling through for talent.

Tap into University Resources

If you’re still in school or recently graduated, don’t forget to use your university’s career services. They often have exclusive connections with companies looking for temporary staff. Reach out to them for internship listings and networking opportunities tailored to the biotech sector.

Apply Directly on Our Website

When you spot that perfect temporary role at Additional Resources, make sure to apply directly through our website. This way, you’ll be in the best position to get noticed quickly and can show your enthusiasm for the role while filling out the application.

We think you need these skills to ace Senior Business Analyst - JSM Implementation in City of Westminster

Jira Service Management
Business Analysis
Workflow Design
Process Mapping
API Integrations
HubSpot Integrations
User Acceptance Testing (UAT)

Some tips for your application 🫡

Showcase Relevant Lab Skills:In the biotech world, your lab skills are paramount. Make sure your CV highlights specific techniques and equipment you’ve used, such as PCR, gel electrophoresis, or cell culture. This will give us a clear picture of what you can bring to Additional Resources as a temporary teammate.

Highlight Your Research Experience:If you’ve worked on any research projects — whether during your studies or in previous positions — make sure to detail these in your application. Include the objective, your role, and what you achieved. This will help us see your potential and fit for the temporary position at Additional Resources.

Keep It Concise and Relevant:Especially for a temporary role, we want to see a clear and focused application. Tailor your CV and cover letter to emphasise the qualifications and experiences that are most relevant to the biotech field and the specific role at Additional Resources. This shows us you’re genuinely interested and capable.

Be Clear About Your Availability:Since it’s a temporary role, let us know right away when you’re available to start and how long you can commit. Include this in your cover letter — this kind of transparency saves us all time and helps us find the right fit quickly at Additional Resources.

How to prepare for a job interview at Additional Resources

Brush Up on Your Biotech Basics

Understanding the fundamental concepts in biotechnology is crucial. Be ready to discuss core topics like genetics, molecular biology, or bioinformatics, especially if you're asked technical questions. We suggest revisiting your coursework or recent projects to refresh your memory.

Demonstrate Your Adaptability

Since this is a temporary role, they’re likely looking for someone who can jump in and get up to speed quickly. Share experiences where you’ve adapted to new environments, tools, or teams in a short space of time. It shows you're ready to tackle the challenge head-on!

Emphasise Your Lab Experience

If you’ve got hands-on experience in lab settings, now’s the time to showcase it. Talk about specific techniques you’ve mastered, like PCR or chromatography, and any relevant safety protocols you’ve followed. These details help paint you as an effective team member from day one.

Be Prepared to Explain Your Passion

Hiring managers want to see your motivation, especially for a temporary position in a fast-paced field like biotechnology. Be ready to discuss what excites you about the industry, your career goals, and how this role at Additional Resources aligns with them. It’s all about showing that you’re not just looking for a job, but a stepping stone in your biotech journey.