Aftersales Manager - Lead Service & Workshop
Aftersales Manager - Lead Service & Workshop

Aftersales Manager - Lead Service & Workshop

Full-Time 40000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead service, parts, and workshop teams to ensure top-notch customer satisfaction.
  • Company: Established automotive dealership with a strong reputation in the UK.
  • Benefits: £40,000 basic salary, OTE of £60,000, 25 days leave, company vehicle, and pension scheme.
  • Why this job: Join a dynamic team and make a real difference in customer experience.
  • Qualifications: Experience in aftersales management and a solid understanding of operations.

The predicted salary is between 40000 - 60000 £ per year.

A well-established automotive dealership in the UK seeks an Aftersales Manager to lead the service, parts, and workshop teams. Offering a basic salary of £40,000 with an OTE of £60,000, the role focuses on management, leadership, and ensuring customer satisfaction.

Ideal candidates will have prior experience in similar roles and a strong understanding of aftersales operations.

Benefits include:

  • 25 days annual leave
  • A company vehicle
  • A pension scheme

Aftersales Manager - Lead Service & Workshop employer: Additional Resources

Join a well-established automotive dealership in the UK, where we prioritise employee satisfaction and growth. With a supportive work culture, competitive benefits including 25 days annual leave, a company vehicle, and a pension scheme, we empower our Aftersales Manager to lead with confidence and drive customer satisfaction. Our commitment to professional development ensures that you will have ample opportunities to advance your career in a dynamic environment.
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Contact Detail:

Additional Resources Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aftersales Manager - Lead Service & Workshop

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Aftersales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the dealership's aftersales operations. Understand their service and workshop processes, and think about how your experience can enhance customer satisfaction. This will show them you're not just another candidate, but someone who genuinely cares about their business.

✨Tip Number 3

Practice your leadership skills! Be ready to discuss how you've successfully managed teams in the past. Use specific examples that highlight your ability to motivate staff and improve service delivery – this is key for an Aftersales Manager.

✨Tip Number 4

Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Aftersales Manager position. Plus, it shows you're serious about joining the team and helps us keep track of your application.

We think you need these skills to ace Aftersales Manager - Lead Service & Workshop

Management Skills
Leadership Skills
Customer Satisfaction
Aftersales Operations Knowledge
Team Leadership
Communication Skills
Problem-Solving Skills
Time Management
Sales Skills
Negotiation Skills
Organisational Skills
Technical Knowledge of Automotive Services

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in aftersales management and leadership. We want to see how you've successfully led teams and improved customer satisfaction in previous roles.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Aftersales Manager role. Share specific examples of your achievements in service and workshop environments.

Showcase Your Understanding of Aftersales Operations: In your application, demonstrate your knowledge of aftersales operations. We’re looking for candidates who can hit the ground running, so let us know how you’ve navigated similar challenges in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Additional Resources

✨Know Your Aftersales Inside Out

Make sure you brush up on your knowledge of aftersales operations. Understand the key metrics that drive success in service and parts management, and be ready to discuss how you've improved customer satisfaction in previous roles.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience. Think about times when you've successfully led a team through challenges or implemented new processes that improved efficiency. This will demonstrate your capability to lead the service and workshop teams effectively.

✨Understand the Company Culture

Research the dealership's values and culture. Tailor your responses to show how your personal values align with theirs. This can help you stand out as a candidate who not only has the skills but also fits well within their team.

✨Prepare Questions for Them

Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Consider asking about their approach to customer satisfaction or future plans for the service department.

Aftersales Manager - Lead Service & Workshop
Additional Resources
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