At a Glance
- Tasks: Assist customers with parts orders and after-sales queries while building strong relationships.
- Company: Join a well-established auto parts store with a focus on quality service.
- Benefits: Enjoy competitive salary, company pension, free food, and casual dress code.
- Other info: Full-time role with excellent career growth opportunities and company events.
- Why this job: Make a real impact in a fast-paced environment while utilising your automotive knowledge.
- Qualifications: Fluent in Dutch or German with prior automotive experience required.
The predicted salary is between 28570 - 35800 £ per year.
An exciting opportunity has arisen for an Automotive Service Advisor / Parts Advisor to join a well‑established auto parts store, specialising in providing high‑quality products and services to a diverse range of trade customers. As a Service Advisor / Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after‑sales queries, and managing customer relationships. This full‑time role offers a salary range of £28,570 - £35,800 and benefits. Candidates with prior automotive experience, including Vehicle Technicians, or current non‑automotive customer service roles (e.g. Customer Service Advisors), will also be considered.
Responsibilities
- Drive telesales through cold acquisition, relationship building, and outbound calls.
- Handle after‑sales questions in collaboration with the service department.
- Drive sales through prospecting, acquiring, and maintaining customer accounts.
- Engage with customers via phone, email, and in‑person interactions.
- Foster relationships with workshops, service advisors, and customers.
- Make estimates and provide solutions where needed.
- Assist with parts inventory checks.
Qualifications
- Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant, Vehicle Technician, Vehicle Mechanic, Car Mechanic, Car Technician, or Car Sales executive, or in a similar role.
- Must have prior experience in the automotive industry.
- Strong technical knowledge of motor vehicle operation.
- Background in parts department.
- Fluent in Dutch or German.
- Full valid driving licence.
Shift
Monday - Friday: 8.00am - 5.30pm
Benefits
- Additional leave
- Company pension
- Company events
- On‑site parking
- Profit sharing
- Free food
- Employee Discount
- Casual dress
Apply now for this fantastic opportunity for an experienced Service Advisor / Parts Advisor to make a significant impact in an exciting and fast‑paced environment.
Automotive Service Advisor / Parts Advisor - Dutch Or German Speaking in Brentwood employer: Additional Resources UK Limited
Join a dynamic and well-established auto parts store that values its employees and fosters a supportive work culture. With competitive salaries, generous benefits including profit sharing and employee discounts, and opportunities for professional growth, this role as an Automotive Service Advisor / Parts Advisor offers a rewarding career path in a fast-paced environment. Located conveniently with on-site parking, you will thrive in a collaborative atmosphere where your contributions are recognised and valued.
Contact Details:
Additional Resources UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor / Parts Advisor - Dutch Or German Speaking in Brentwood
✨Tip Number 1
Get to know the company before your interview! Research their products, services, and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll be engaging with customers regularly. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Automotive Service Advisor / Parts Advisor - Dutch Or German Speaking in Brentwood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in the automotive industry. We want to see how your background as a Parts Advisor or Vehicle Technician makes you the perfect fit for this role!
Show Off Your Skills:In your cover letter, don’t just list your skills—show us how you've used them! Whether it’s handling after-sales queries or building customer relationships, give us examples that demonstrate your expertise.
Be Personable:Remember, we’re looking for someone who can engage with customers effectively. Use a friendly tone in your application to reflect your ability to connect with people, whether it’s over the phone or in person.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Additional Resources UK Limited
✨Know Your Stuff
Brush up on your automotive knowledge! Make sure you understand the basics of vehicle operation and parts. Being able to discuss specific components or common issues will show that you're not just a customer service pro, but also someone who knows their way around cars.
✨Showcase Your Customer Skills
Prepare examples of how you've successfully managed customer relationships in the past. Whether it’s resolving complaints or building rapport, having concrete stories ready will demonstrate your ability to engage with customers effectively.
✨Practice Your Language Skills
Since fluency in Dutch or German is key, practice speaking in these languages before the interview. You might be asked to conduct part of the interview in your chosen language, so being comfortable will help you shine!
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about their approach to customer service or how they handle after-sales queries. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
