At a Glance
- Tasks: Oversee workshop operations, ensuring efficiency and outstanding customer service.
- Company: Established commercial vehicle dealership with a focus on quality maintenance.
- Benefits: Competitive salary, bonus potential, and comprehensive benefits package.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Lead a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience as Workshop Controller or similar role required.
The predicted salary is between 38000 - 43000 £ per year.
An exciting opportunity has arisen for a Workshop Controller to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Workshop Controller , you will oversee the daily operation of the workshop, ensuring work is completed efficiently, productivity is maximised and customers receive an outstanding service.
This full-time permanent role offers a salary range of £38,000 - £43,000 plus bonus: up to £6,000/year based on KPIs and labour sales targets (OTE up to £49,000) plus benefits.
You will be responsible for: Maximise hours sold, revenue per transaction, product sales, and adhere to VHC process.
Allocate work efficiently and coordinate with front-of-house and bookings.
Ensure clear, proactive communication across teams and customers.
Lead, coach, and develop team; manage training and leave.
Maintain equipment, arrange calibrations, perform tooling checks.
Ensure parts availability and manage displaced parts.
Complete repair documentation accurately and adhere to VWCV warranty standards.
Support processes to exceed VWCV customer satisfaction targets.
Maintain workshop equipment and tooling records in line with ISO and manufacturer standards.
What we are looking for: Previously worked as Workshop Controller, workshop supervisor, Workshop Team Leader...
