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- Tasks: Lead a CRM transformation programme and ensure successful implementation across various business functions.
- Company: Reputable estate agency specialising in residential sales and lettings.
- Benefits: Competitive salary of circa £100,000 with potential for extension and additional benefits.
- Other info: Opportunity to work in a multi-stakeholder environment with excellent career growth potential.
- Why this job: Make a significant impact by driving a major CRM transformation in a dynamic environment.
- Qualifications: Experience as a Project Manager with a background in complex CRM implementations.
The predicted salary is between 95000 - 105000 £ per year.
An opportunity has arisen for a Senior Project Manager / Programme Manager to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services. As a Senior Project Manager / Programme Manager, you will lead the delivery of a CRM transformation programme, ensuring successful implementation across multiple business functions and branch networks. This is a fixed term contract-based role (12-24 months) with potential for extension offering a salary of circa £100,000 and benefits.
You will be responsible for:
- Leading the end-to-end delivery of a CRM migration programme
- Developing and maintaining the overall project plan, including key milestones and dependencies
- Acting as the primary link between internal stakeholders and external system providers
- Translating business requirements into clear delivery outcomes
- Defining and documenting requirements for internal tools and system enhancements
- Managing rollout activity across branch networks and supporting user adoption
- Monitoring progress, risks, and issues, ensuring clear visibility for senior leadership
- Driving resolution of delivery risks, including integration, data, and adoption challenges
What we are looking for:
- Previously worked as a Project Manager, Programme Manager or in a similar role
- Proven experience delivering complex CRM or large-scale system implementations
- Background in project delivery within multi-stakeholder and multi-site environments
- Experience working with third-party suppliers or system vendors
- Strong ability to manage full project lifecycles from initiation through to rollout
- Highly organised with the ability to maintain clarity across complex workstreams
- Able to identify risks early and implement practical mitigation strategies
Senior IT Project Manager / Programme Manager - CRM Transformation employer: Additional Resources Ltd
Contact Detail:
Additional Resources Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Project Manager / Programme Manager - CRM Transformation
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with CRM transformations. A friendly chat can lead to insider info about job openings or even referrals that could give you an edge.
✨Tip Number 2
Prepare for interviews by brushing up on your project management skills. Be ready to discuss specific examples of how you've successfully led CRM projects in the past. We want to hear about your strategies for managing risks and ensuring user adoption!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Use our website to find roles that excite you and match your skills. Tailor your approach to show why you’re the perfect fit for their CRM transformation needs.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Share any additional thoughts on how you can contribute to their CRM programme, reinforcing your enthusiasm and commitment to the role.
We think you need these skills to ace Senior IT Project Manager / Programme Manager - CRM Transformation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Project Manager role. Highlight your experience with CRM transformations and any relevant project management methodologies you've used. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in managing complex projects and how you can bring that expertise to our team.
Showcase Your Stakeholder Management Skills: In your application, emphasise your ability to work with various stakeholders. We love candidates who can bridge the gap between technical teams and business functions, so make sure to highlight any relevant experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Additional Resources Ltd
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM systems and their implementation. Brush up on the specific CRM tools the company uses, and be ready to discuss your previous experiences with similar projects. This will show that you understand the technical aspects and can hit the ground running.
✨Master the Project Lifecycle
Be prepared to talk about your experience managing full project lifecycles. Highlight specific examples where you’ve successfully led a project from initiation to rollout, especially in multi-stakeholder environments. This will demonstrate your capability to handle complex projects effectively.
✨Stakeholder Engagement is Key
Since this role involves acting as a primary link between stakeholders and system providers, think of examples where you’ve successfully managed stakeholder relationships. Discuss how you’ve translated business requirements into clear outcomes, as this will showcase your communication skills and ability to bridge gaps.
✨Risk Management Strategies
Prepare to discuss how you identify and mitigate risks during a project. Share specific instances where you’ve faced challenges, such as integration or user adoption issues, and explain the strategies you implemented to resolve them. This will highlight your proactive approach and problem-solving skills.